Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,718 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,718 reviews
July 27, 2018
Quality service Great experience! Clean, orderly, friendly, and on time. Easy and comfortable. One block from BART Station. Easy walk to eats and shopping. Free Great experience! Clean, orderly, friendly, and on time. Easy and comfortable. One block from BART Station. Easy walk to eats and shopping. Free shuttle from dealer if you don't feel like walking. Or free Walnut Creek shuttle right across the street. More
by Cargram
Verified CustomerEmployees Worked With
Shannon Sousa
July 27, 2018
Great Deal! I don't like to be pressured into something. Larry just gave me the facts and let me decide for myself. I went home reviewed what he told me and deci I don't like to be pressured into something. Larry just gave me the facts and let me decide for myself. I went home reviewed what he told me and decided I couldn't pass up what the dealership was offering. I'm so glad I did! More
by RNJMTURNER
July 27, 2018
Didn't end up buying a car but interactions were all great Really friendly people. Patient and upfront about prices and processes. Didn't shop here simply because ended up going for a different manufacturer. C Really friendly people. Patient and upfront about prices and processes. Didn't shop here simply because ended up going for a different manufacturer. Check them out. More
by JC
July 26, 2018
First car purchase! Gus was such a great help with first car purchase. Explained everything thoroughly about the newest models! Will recommend this dealership and salesma Gus was such a great help with first car purchase. Explained everything thoroughly about the newest models! Will recommend this dealership and salesman Gus to people looking to purchase a car! More
by lesdom1124
Employees Worked With
July 26, 2018
Great dealer The dealer is good. I met with David Dirito and he was helpful returning my TDI. Diego was showing me most of the features of the new Jetta. The gu The dealer is good. I met with David Dirito and he was helpful returning my TDI. Diego was showing me most of the features of the new Jetta. The guy who did financials did a good job. I have nothing to complain about this dealer. I am looking forward to get another VW from this dealer later this year since I need a new crossvover or SUV. More
by min
July 25, 2018
Great Customer Service Finally I found a employee in the service department who is actually willing to help and provide customer service. I have had bad experiences here wit Finally I found a employee in the service department who is actually willing to help and provide customer service. I have had bad experiences here with the reps being unhelpful and just plain rude. Angelo was very professional and checked me in immediately! He was very police and even helped pinpoint an issue I have been experiencing with my car for well over a year. If I do go back to get serviced I will be seeing him for now on. More
by forensicchic07
Employees Worked With
Angelo Christobal
July 25, 2018
Wonderful, Excellent Service I have been purchasing VW cars for years and only have my cars serviced at Dirito Brothers in Walnut Creek. They have the Quality service and the BES I have been purchasing VW cars for years and only have my cars serviced at Dirito Brothers in Walnut Creek. They have the Quality service and the BEST service manager, Mark. He has always provided us with excellent service. More
by KATBERNSTEIN
Employees Worked With
Marc Venturella, Angelo Christobal
July 24, 2018
Easy and Good Experience Good Experience, staff was friendy and took my car on time. Thanks again. It was also nice to hear that my oil change was included in my lease agree Good Experience, staff was friendy and took my car on time. Thanks again. It was also nice to hear that my oil change was included in my lease agreement. More
by BRUSHMARIAH27
Employees Worked With
Shannon
July 24, 2018
Great Very polite, fast service, I would definwlty recommend to my family and my friends to get their cars from and or get it serviced at your place. Very polite, fast service, I would definwlty recommend to my family and my friends to get their cars from and or get it serviced at your place. More
by modell10
Employees Worked With
Jonas
July 24, 2018
GLI from Nanika Great experience, professional, the waiting time was incredibly short! Thanks Nanika and team for helping is with the awesome GLI! I will sirely recom Great experience, professional, the waiting time was incredibly short! Thanks Nanika and team for helping is with the awesome GLI! I will sirely recommed The Dirito Bros! More
by Dagalo
