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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,719 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,719 reviews

August 06, 2018

Awesome Experience Gus was great in helping us make a decision. I recommend him to anyone. Very family friendly environment. We are very happy with our decision. More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Mari! We appreciate your positive feedback!

August 05, 2018

Great service Excellent service all around! Shannon was friendly and professional! The shuttle driver went out of her way to accommodate us! They have definitely More

by LANAMAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your business and thank you for the kind review!

August 05, 2018

Easiest car buying experience ever! Gus and everyone at Dorito Bros VW were excellent! Knowledgeable, friendly, easy going, and fair... it made buying a car seamless. From test drive to More

by oNattyICEo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this awesome review!

August 04, 2018

Fantastic online Experience I had an excellent experience with the online process. I found the car that I wanted online. I was assigned.Andres Garcia as my salesman who walked me More

by angelastanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you had such an excellent experience here, thank you!

August 04, 2018

Good service! Got my second eGolf lease from Dirito Bros. and am very happy. Nanika and Gerard worked hard to find one of the last 2017s in the Bay Area and the fin More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for letting us know that you have been consistently receiving great service here from both the Sales and Service departments!

August 04, 2018

Seemless end to end Amazing experience from thhere initial walk in through the final walkout with keys in hand. Thanks you so much for a hassl free experience on an aweso More

by SMKARABIN85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Canela
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

We certainly appreciate your business and your time in writing this review, thank you!

August 04, 2018

Prompt and informed help from all with whom we dealt. We had an issue with a prior service that was dealt with professionally and immediately. Our current needed maintenance was handled well and a suspec More

by tracy_tibbals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella, Angelo Christobal
Aug 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad that all your issues were handled quickly and professionally, thank you for the review!

August 04, 2018

Overpriced Service The people were friendly and they offer courtesy shuttles and text updates. Jonas was very helpful but when I picked up my car I got a new person who More

by JEMCGUIRE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonas
Aug 09, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear JEMCGUIRE17, Thank you for the feedback, you should have been made aware that the car seats would be uninstalled so that you would be prepared. Apologies for the frustrations. Sincerely, Dirito Brothers Volkswagen

August 03, 2018

30000 service Very good as usual. Very attentive and able to help with any issues that arise. Also the loaner or rental vehicle operation is very quick and straight More

by q.walker81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon sousa
Aug 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a return customer that our service is consistently top-notch!

August 03, 2018

Grateful for great service! Angelo was able to fit me into a busy Friday schedule when a yellow engine light went off on my dashboard, and my vehicle needed attention. The work More

by rhmclaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Christobal
Aug 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm so glad you were able to get your car serviced quickly and efficiently, thank you for your business!

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