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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,819 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,819 reviews

February 08, 2020

Awesome I’ve been coming to this VW dealership since moving to SF and Bay Area. Been driving bugs since 1964. DB the best of all More

by FROSTYA822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer that you have been consistently receiving quality service here!

February 08, 2020

Had a pleasant experience. Provided all the required information, did not have to go back and forth on the deal. Was given the right options from the get go. More

by nandakumar1982
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, we appreciate it!

February 07, 2020

A great buying experience at Dirito VW Both my wife and I have had great car shopping and buying experiences at Dirito Bothers Walnut Creek. Working with Gus was a pleasure. When my old Sub More

by mstein63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for sharing your story and for the recommendation!

February 07, 2020

I was greeted with a friendly person @ the door & he guided me inside to the right person who could help me without having to wait in line or anything. More

by PARANDISE
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto, Tim Luong
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review!

February 07, 2020

I got message from shannon the car is ready and don’t need back rental car to enterprise and keep with you so now enterprise charge me 1 day extra, so you can check the camera and find i bring the rental More

by bishomagdy
Recommend Dealer
No
Employees Worked With
Shannon Sousa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We can get it fixed. I am sorry about the Enterprise bill, I will call them and explain you brought the car back on time. We called them Wednesday evening but they did not pick up the car until Thursday but we did tell them you dropped it off Wednesday.

February 07, 2020

Danny was my technician and he did an amazing job, got my car in and out in record time for a recall service, he was friendly knowledgeable polite and very helpful. More

by bethwinegirl
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Danny provided you with top-notch service!

February 07, 2020

Love Dirito Bros Service Everyone from Service advisors to technicians make this visit a positive and personal experience. Thanks to Shannon and Brian for taking care of us e More

by jimbuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Zoraster
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Jim, that's great to hear!

February 07, 2020

Front radar replacement and calibration The actual repair was the easy part; it was the battle of the insurance that took all the time and effort. Thankfully, Shannon understood what needed More

by smyths
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for letting us know that Shannon provided you with top-notch service!

February 06, 2020

Routine Vehicle Service Easy to schedule the appointment and the staff takes care of the rest. They are all so friendly and make you comfortable on drop off and pick up. T More

by HappyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, we appreciate the feedback!

February 06, 2020

efficient but very expensive The car was completed as scheduled. The shuttle service was efficient and courteous. Everyone polite and helpful. The only problem is that we are s More

by LDORIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's certainly good for us to know where we can improve upon our services.

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