Dirito Brothers Walnut Creek Volkswagen

Great experience. Staff was up front with taxes and fees. No sales pitches and hidden “gotcha” fees. I would recommend VW of Walnut Creek, to anyone inquiring a good offer. John B, in sales was great t fees. No sales pitches and hidden “gotcha” fees. I would recommend VW of Walnut Creek, to anyone inquiring a good offer. John B, in sales was great too. More

My experience trading my car in for a new VW Tiguan was by far the most pleasant and seamless as possible. “Gus da Bus” is not just a knowledgeable salesman, he really cares about giving his clients the at by far the most pleasant and seamless as possible. “Gus da Bus” is not just a knowledgeable salesman, he really cares about giving his clients the attention they deserve. I highly recommend Dirito Brothers VW because when you’re car shopping it’s not just about the deal they can offer, it’s about customer service and feeling valued. More

Salesperson great, finance felt rushed to sign papers and errors made. There was an error on charging me for registration when I had already paid it. In fact, she had my registration card with the date s errors made. There was an error on charging me for registration when I had already paid it. In fact, she had my registration card with the date sticker still attached to it as I just got it in the mail. . And some recommendations were not accurate like buying gap through VW. She told me I could NOT buy it through my insurance company which I have been. I was also surprised my credit was run 3 times to get a loan. I would have like to have been informed of that. At end of sale, I was handed my New sticker registration in plastic and walked out. I went back in to know what to do with it. The nice service lady put it on my windshield. I think better service would have been to be walked out snd that done for me. But salesperson was terrific- quick and matched my loan offer which was amazing. ** prior to all this... Last week I spoke to another finance person on the phone. We set 2/19 for me to come in and buy the car. I called to come in and found out he was off for the day- no call to reschedule. So I worked with the woman there that day . Thank you. overall, I’m happy. But since you asked- thought I would take the time to share.... More

It was easy to schedule an appointment to have my required yearly service. Friendly staff Work was done quickly It is always a clean and safe facility required yearly service. Friendly staff Work was done quickly It is always a clean and safe facility More

Great experience and great service! Thank you Dirito Brothers and especially GUS THE BUS! Can’t wait to drive off in my new atlas cross sport! Brothers and especially GUS THE BUS! Can’t wait to drive off in my new atlas cross sport! More

Gus provided excellent customer service! He was very open and honest about the whole process which is very helpful when you are buying a new car which can be stressful! We purchased a beautiful Atlas that wa and honest about the whole process which is very helpful when you are buying a new car which can be stressful! We purchased a beautiful Atlas that was ready and when we pulled up. We called ahead of time knowing the exact car we wanted and it was cleaned and gassed up and ready for us. Great experience would definitely recommend working with Gus! More

Loved the fact that we where able to negotiate with Agusto for our car price and walk out with the car we wanted also he was kind enough to help us fix small details on the car thanks for your service Agusto for our car price and walk out with the car we wanted also he was kind enough to help us fix small details on the car thanks for your service More

The place is clean and Associates are nice.Sean of The place is clean and Associates are nice. Sean of service department is nice, honest & courteous.I can trust my car for services & maintenance wi The place is clean and Associates are nice. Sean of service department is nice, honest & courteous.I can trust my car for services & maintenance with them. More

We have been buying cars from Dirito Brothers for years now and keep coming back because of the "no pressure" sales approach and great service after the sale. The Sales people are very knowledgeable abou now and keep coming back because of the "no pressure" sales approach and great service after the sale. The Sales people are very knowledgeable about the cars, and will take the time to answer your questions and provide the information you need to make an informed buying decision. They offer a fair price on your new car as well as for your trade-in (if you have one) without having to go through all of the back and forth negotiating. More