Dimmitt Chevrolet Inc.

A good sales experence My sales experience was very good with Dylan Camplese. He was very polite and after I was not interested in the Camaro I came in for he proceeded to s My sales experience was very good with Dylan Camplese. He was very polite and after I was not interested in the Camaro I came in for he proceeded to show other Camaros. After test driving a couple, I decided on a 2016 black Camaro. I do not think this sale would have been completed if not for the accommodating and professional approach of Dylan. I would like to mention that the rest of the sales staff involved in this transaction were professional during the whole process. It took a little longer then expected, but never felt neglected. One thing that disappointed me was I only received one keyless entry fob at the end of the sale and detailing could have been better. More

Not even worth the 1 star! Worked with Seth for almost an entire week on a 2014 Corvette Stingray. He was nice but inexperienced. The internet price listed is NOT the real pri Worked with Seth for almost an entire week on a 2014 Corvette Stingray. He was nice but inexperienced. The internet price listed is NOT the real price. They add the cost of cleaning up the vehicle for resale to the sales price, this was in excess of $1600 for this particular car. I needed someone to co-sign because I'm in school and only working part time. When they said we were approved, they didn't tell me the rates or terms.. It took almost 2 entire days to finally find out, so while I was waiting, we applied to another lender. When Dimmitt Chevrolet finally got back to me, their "best" rate was 3% higher than I was able to get elsewhere. We agreed on the rest and my lender over-nighted the loan check. I thought I was set. I'd finally be going to pick up my new car the next day. NOT! The dealer had to send paperwork to my co-signer. It was received, signed and returned but there were a couple of forms we had questions on. When we finally got to talk to the finance manager, we were told "the deal is off" because the forms we had questions about weren't signed (NOT TRUE) and that they had a buyer there at that moment that was interested in the car. We sent them pictures of the signed papers as well as a copy of the UPS return receipt with tracking info. The sales manager (Basam or something like that) never would talk to me from this point. I was told several different times that someone would call me back in "30 minutes", in "a little while". Seth wouldn't even call me back after leaving him messages. I don't know if they sold the car to the other person or not because they wouldn't even give me the RESPECT AND PROFESSIONAL COURTESY to let me know! There was at least one professional person I dealt with, Matthew who walked across the street to try to get someone to let me know what was going on. This dealer SUCKS and should be renamed "Dammit Chevrolet. Tacky, tacky, tacky! More

Even though it was a lengthy process, overall it was worth i It was time consuming, but worth my day off, got a Brand New 2019 Chevy Trax. The staff was very helpful with our process. Thank you all. It was time consuming, but worth my day off, got a Brand New 2019 Chevy Trax. The staff was very helpful with our process. Thank you all. More

Can you give less than zero stars? Do not buy a used vehicle from this dealership! They practice deceptive sales practices. I asked about all fees prior to driving five hours to get th Do not buy a used vehicle from this dealership! They practice deceptive sales practices. I asked about all fees prior to driving five hours to get there to look at a used vehicle then they lied to me I discovered there was over $1500 in reconditioning fees and that included cleaning the car oil change ,checking the car and replacing an air tire sensor on top of that there’s a $999 dealer fee . They popped out a dent but then did not fix where the paint popped off when they pop the dent out. Then one salesman tells me the buffet out then the sales manager says they won’t it’s just one lie after another with these people. I guess I should’ve read the reviews no wonder they have two stars out of five. Buyer beware if anyone charges reconditioning fees and dealer fees don’t work with them because it’s a scam. After checking on them further I discover most of their used car sit on their lot four month after month until they find a sucker willing to pay those fees transparent sales usually means when someone ask you about fees that you’re honest with them and tell them about these reconditioning fees but every website I have read said that if anyone charges reconditioning fees to not do business with them at More

FINANCE FRAUD -DO NOT USE THIS DEALER! One of WORST car buying experiences I've ever had!!! This dealer seriously has issues lying to consumers, Egidio Balado, Robert (Bobby) Emmino and Dan One of WORST car buying experiences I've ever had!!! This dealer seriously has issues lying to consumers, Egidio Balado, Robert (Bobby) Emmino and Dan Sommers were all of the people involved in my BATE AND SWITCH or FINANCING FRAUD. I signed my contract 12/8, and DAN SOMMERS verbally confirmed I was all set (he said my credit was good and my sizable down payment was good! He also advised if there's any odd reason anything is a problem, HE'D CALL ME 1ST THING MONDAY MORNING 12/10.) Of course I got no call Monday, so I'm all set! They let me drive away in my "new" vehicle Saturday 12/8/18, with zero communication through that entire week. Friday 12/14, I called the bank listed on my contract, to setup my payments. Surprisingly, they told me that they are NOT holding my auto loan! The bank said I was denied, but no one at the dealer bothered to inform me! When I called the dealer, Dan claimed to still be "looking for other options", but said I'd probably need more money down, a possible co-singer or they'd refund me my down payment... Then Dan said there was another approval, but it was for a shorter term and the interest rate would be higher! I asked what the monthly payment would be, HE DIDN'T KNOW! I informed him that I wasn't in town last weekend, to call me first thing Saturday 12/15 with a resolution, but he never called until late afternoon around 2:30pm! When we called back, he didn't answer nor did he return the voicemail left for him! Now it's Sunday evening 7:03pm, I receive a voicemail from BOBBY EMMINO. (Mind you the dealer closed at 6pm.) Bobby said that I missed an appointment on Saturday 12/15. (LIES -I never made any appointment) He also mentioned me going back to the dealer to discuss "other options". I called right back, but of course no one answered because THEY CLOSED AN HOUR EARLIER! Forced now to e-mail, I'm asking them to get back with me about these "other options"...no one responded to my e-mails.! I wasn't in town this past weekend and I work during the week, so I'm anxious to hear back from them! First and only e-mail I received Sunday Night (over an hour after the dealer closed) from BOBBY with "We do have counter offers available should you choose to explore them." and in the same e-mail "sellers right to cancel". THREE DAYS after I found out on my own (with myself calling the bank on the contract, to find out it was denied)... THEY SENT A TOW COMPANY TO TAKE THE VEHICLE 7AM 12/18/18!!! The tow company thought it was a strange situation (given the luxury apartments I live in and the fact that it was a dealer pickup), he called and texted me that he was outside taking the vehicle! He allowed me to go and get my personal belongings! We chatted for a while, I informed him of the entire situation and he too was also flabbergasted! I had to find transportation back to the dealer (over an hour away), to get my originally traded vehicle back! HAYDEE WILLIAMS (director of finance) attempted to have me sign another contract, with another bank that approved me...but seriously -why would I want to work with this dealer, after THEY TOOK MY VEHICLE FROM MY HOME WITHOUT NOTICE!?? DIMMITT CHEVROLET IS A SCAM DEALER BUYERS BEWARE! THEY'LL LIE TO GET MORE MONEY FROM YOU! DAN SOMMERS LIED, WHEN HE TOLD ME HE'D CALL ME MONDAY MORNING 12/10, WITH ANY POTENTIAL ISSUES! THEY LET ME BELIEVE THAT I WAS ALL SET WITH THE PURCHASE OF THIS VEHICLE FOR AN ENTIRE WEEK, BEFORE I FOUND OUT ON MY OWN, THAT THERE WAS AN ISSUE WITH THE BANK! More

Interest rate/your credit score I traded in a bmw 428i to this dealer for a 2016 corvette stingray. As a disabled combat veteran I believe in honesty and integrity none of which thi I traded in a bmw 428i to this dealer for a 2016 corvette stingray. As a disabled combat veteran I believe in honesty and integrity none of which this dealer is they will deceive you into thinking that they are giving you the best interest rate based on your credit... while never revealing your score to you just saying this is what we can do when in fact they are liars.... to all my veterans please stay clear of this buisness as the contract people are dishonest with a straight face Byron Barr More

Very poor service When I leased my 2016 trax, I bought a additional 2 yrs of oil changes. I have had the trax 2 yrs now. They tried to charge me for the oil change tod When I leased my 2016 trax, I bought a additional 2 yrs of oil changes. I have had the trax 2 yrs now. They tried to charge me for the oil change today. I had to speak with 2 members of service and 2 people in finance for some reason. After 35 extra mi lutes they found I did pay for extra 2 yrs.of oil changes, but that would only get me 1 more. ???? I will take this to a higher authority. . Finally, a woman named Hatie, snorted at me, signed my paperwork and glared at me until I left. Michael Piguet More

Wonderful experience! We just bought a truck at Dimmitt tonight and overall our experience was great! We had Seth Black as our salesman and I cannot say enough great things We just bought a truck at Dimmitt tonight and overall our experience was great! We had Seth Black as our salesman and I cannot say enough great things about this guy! From start to finish he was pleasant, wasn’t pushy and busted his rear to make this deal happen to our liking! He even stayed almost 2 hours past closing to help us close this deal. We also worked with Sal Azzi in Finance who was also fantastic and stayed well after closing to help us. We had a great experience here at Dimmitt and will definitely recommend this dealership and Seth Black! More

Worst customer service ever Im a first buyer and I had the worst experience there. Never got a straight answer for the sales guy, I asked for the manager many times but he never Im a first buyer and I had the worst experience there. Never got a straight answer for the sales guy, I asked for the manager many times but he never went to call him. As I said new in the financing, I didn’t know the steps and nobody guided me through them. After all that fusion and the conflict that I have there, one of the sales manager told me out of courtesy they will fill up my fuel tank, and they fill only half of it. That was laughable, they didn’t even do that as they promised. And one last thing, they told me a price for the vehicle and I just checked my contract with them after a week and the selling price that I got was raised by a thousand dollars. Rookie mistake as a rookie I am. Be cautious with them. More