Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dimmitt Cadillac of Clearwater
Clearwater, FL
1,477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,477 reviews
February 22, 2018
Escalade Service Patricia Jones and the service department did a great job handling the service of my 2016 Escalade to address a transmission vibration issue. She als Patricia Jones and the service department did a great job handling the service of my 2016 Escalade to address a transmission vibration issue. She also volunteered that I should probably also get the no-charge oil change and tire rotation as long as I had the car in for service since an oil change service would be due soon anyway. Patricia knew exactly what the vibration issue was likely due to and the problem was fixed right the first time I brought it in. Overall a very peasant service experience I must say! More
by H.Mills
Employees Worked With
N/A
February 20, 2018
Excellent Custome Service I have been a client with this Dimmitt Dealership for many years and they have always given me and my family first-class service! Rob Gordon is my poi I have been a client with this Dimmitt Dealership for many years and they have always given me and my family first-class service! Rob Gordon is my point of contact and he is always responsive, considerate, and professional! On multiple occassions he has hand delivered my vehicle or ancillary parts needed to my residence. With my busy schedule, having this kind of flexible service has made my vehicle needs pain free! Highly recommend! More
by V Jackson
Employees Worked With
Rob Gordon
February 16, 2018
Misleading and no communication Let me start by saying we chose Dimmitt due to the great reviews we read. We found a vehicle online we liked, I called and spoke to Alan the salesman Let me start by saying we chose Dimmitt due to the great reviews we read. We found a vehicle online we liked, I called and spoke to Alan the salesman and Ross I think the sales manager. We agreed on a price. I let them both know what I had, my own financing a trade and $3000 down. I scheduled an appointment to purchase the vehicle. I got off of work early yesterday and myself, my wife and my 2 sons drove an hour down to Dimmitt of Clearwater. We arrived, got out of our truck, we were being watched like a hawk. They went to find Matt which is Alans partner. He waited until we got outside to tell us someone has already put money down on the vehicle we were there to buy, but were waiting on financing to go thru. We have never been treated so badly by any dealership, besides Dimmitt. They failed to let us know that it was sold. Keep in mind, we were speaking for 2 days. The communication is very poor. I myself am in sales and communication is key to customers. I will let everyone I know my horrible experience with Dimmitt, their commercials and advertising are in my opinion all lies. We went down the road to Lexus of Clearwater and purchased the exact vehicle, same year and model for less. Lon at Lexus was awesome and a very personable person. I would love to hear from someone at Dimmitt in regards to this review. I will respond to this review if someone contacts me. HORRIBLE DIMMITT CADILLAC OF CLEARWATER!!!! More
by Christofer Franke
Employees Worked With
Alan Matt Ross
February 16, 2018
Scheduled service for our 2016 CTS4 We drove to Florida from Minnesota and saw that we would need an oil change and other services before we could get back north. Called Dimmitt and sch We drove to Florida from Minnesota and saw that we would need an oil change and other services before we could get back north. Called Dimmitt and scheduled appointment. Work was completed as promised with no problems. Must complement them for a call-back to confirm and outstanding courtesy by Kevin, our contact person. Waiting area was luxurious. They even vaccumed the inside of the vehicle, which sorely needed it after the trip down. More
by james nixon
Employees Worked With
Kevin
February 14, 2018
Service on my Discovery Excellent service I needed instruction on how to work the inside lights and Robert knew just what to do and he took the time to show me Excellent service I needed instruction on how to work the inside lights and Robert knew just what to do and he took the time to show me More
by Elaine
Employees Worked With
Robert Gotdon
February 14, 2018
Land Rover Service Needed service on my LR2. Contacted Robert Gordon by phone and was called back within 5 minutes. Vehicle went in on a Friday, a rental car was provide Needed service on my LR2. Contacted Robert Gordon by phone and was called back within 5 minutes. Vehicle went in on a Friday, a rental car was provided and the service was done and the vehicle was ready Monday mid afternoon. Ryen Linder handled the service this time and did an excellent job of keeping me informed. As always the car was detailed before I picked it up. Thanks for the great service experience once again. More
by Dmgil
Employees Worked With
Ryen Linder
February 11, 2018
Dimmit’s goal, a customer experience that exceeds expectatio My vehicle needed servicing but l was on a tight timeline and wasn’t sure if l should go in that day. I was told by Kevin Hamby, he would have me in a My vehicle needed servicing but l was on a tight timeline and wasn’t sure if l should go in that day. I was told by Kevin Hamby, he would have me in and out in a timely fashion and that’s exactly what happened. Kevin’s a “straight shooter” and that’s all anyone can ask for! Keep up the great work! More
by Rj
Employees Worked With
Kevin Hamby
February 09, 2018
Exceptional response and assistance My wife was stuck with a dead battery and I was out of town. The service advisor fit the vehicle into the schedule and took care of it right away. My wife was stuck with a dead battery and I was out of town. The service advisor fit the vehicle into the schedule and took care of it right away. More
by Andyteeks
Employees Worked With
Robert Gordon
February 09, 2018
Fluid (?) leak from engine area Observed fluid on garage floor coming from new 2017 Range Rover Evoque. Stopped at dealer and left car for correction. Was given "Loaner" for conveni Observed fluid on garage floor coming from new 2017 Range Rover Evoque. Stopped at dealer and left car for correction. Was given "Loaner" for convenience. Picked up vehicle. Two days later, again observed fluid leaking from engine area onto garage floor. Called dealer and took vehicle in again for checking issue. Was given a "Loaner" vehicle again. Picked up vehicle after receiving notice from dealer that leak was corrected. 2 days later....no sign of fluid leak on garage floor. Issue appears to have been resolved satisfactorily. This is third vehicle purchased from dealer (Dimmitt) and all contacts have been excellent and meeting expectations. Would recommend to anyone! More
by burton3696
Employees Worked With
Ryen Linder
February 05, 2018
Best high line vehicle dealer ever! Tommy Hassel made our Land Rover purchase the easiest and most pleasurable purchase of a vehicle we have ever had. Quick communication, always followe Tommy Hassel made our Land Rover purchase the easiest and most pleasurable purchase of a vehicle we have ever had. Quick communication, always followed up on questions, fantastic delivery team and great post sale follow up. I had purchased 5 previous high end vehicles from another dealership in the Tampa area and wish I had gone to Dimmitt from day one... could not be more pleased. More
by AP15M4
Employees Worked With
Tommy Hassel
