Dimmitt Cadillac of Clearwater

Dimmit’s goal, a customer experience that exceeds expectatio My vehicle needed servicing but l was on a tight timeline and wasn’t sure if l should go in that day. I was told by Kevin Hamby, he would have me in a My vehicle needed servicing but l was on a tight timeline and wasn’t sure if l should go in that day. I was told by Kevin Hamby, he would have me in and out in a timely fashion and that’s exactly what happened. Kevin’s a “straight shooter” and that’s all anyone can ask for! Keep up the great work! More

Exceptional response and assistance My wife was stuck with a dead battery and I was out of town. The service advisor fit the vehicle into the schedule and took care of it right away. My wife was stuck with a dead battery and I was out of town. The service advisor fit the vehicle into the schedule and took care of it right away. More

Fluid (?) leak from engine area Observed fluid on garage floor coming from new 2017 Range Rover Evoque. Stopped at dealer and left car for correction. Was given "Loaner" for conveni Observed fluid on garage floor coming from new 2017 Range Rover Evoque. Stopped at dealer and left car for correction. Was given "Loaner" for convenience. Picked up vehicle. Two days later, again observed fluid leaking from engine area onto garage floor. Called dealer and took vehicle in again for checking issue. Was given a "Loaner" vehicle again. Picked up vehicle after receiving notice from dealer that leak was corrected. 2 days later....no sign of fluid leak on garage floor. Issue appears to have been resolved satisfactorily. This is third vehicle purchased from dealer (Dimmitt) and all contacts have been excellent and meeting expectations. Would recommend to anyone! More

Timely service I called on Wednesday and was able to bring my car in on Thursday morning. Once I arrived, I was greeted quickly and checked in easily by Robert Gordo I called on Wednesday and was able to bring my car in on Thursday morning. Once I arrived, I was greeted quickly and checked in easily by Robert Gordon. The personal touches of escorting me to the sales center to wait, offering food and drink and escorting me to my car makes this service center really great! More

Dimmitt Sets the Bar for Sales and Service The review is for the recent sales experience at Dimmitt Cadillac. John Fabriele (our sales associate) proactively sought to find a way to meet our mo The review is for the recent sales experience at Dimmitt Cadillac. John Fabriele (our sales associate) proactively sought to find a way to meet our monthly payment. He was successful. But here’s where the true nature of Dimmit mgt was revealed. John explained that they made a mistake by letting us negotiate on a car (demo) they had already sold that morning. Mgt then offered us a brand new car with nav ($1100 option) for the same price. We have never been treated so well at a dealership before!!! All this without us having to complain. This is how Dimmitt does business and why they set the bar for managing customers. Steller experience!!! More

Exemplary Service The benefit of having a technician like Rob Ralston, who knows my vehicle, and checks things while I was in for an oil change, found some issues that The benefit of having a technician like Rob Ralston, who knows my vehicle, and checks things while I was in for an oil change, found some issues that caused an unexpected delay due to parts having to be ordered. My Service Advisor, Robert Gordon, made arrangements for me to be given a vehicle to drive and he kept me advised as to the repairs. More

New vehicle purchase I was given a tour of the Dimmitt Cadillac service department. I was not in to receive service. I was welcomed and made to feel at ease. Shaun Stoger I was given a tour of the Dimmitt Cadillac service department. I was not in to receive service. I was welcomed and made to feel at ease. Shaun Stoger was met me with an open demeanor. He emphasized the desire to do whatever it takes to service the vehicles. I was thouroughly impressed. I look forward to a long relationship with Dimmitt Cadillac. More