Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dimmitt Cadillac of Clearwater
Clearwater, FL
1,500 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
May 12, 2018
Shaun Vonhahmann did a great job getting my service done and Shain did a great job with my Cadillac. Please be aware that I am completely satisfied. He is a good representative of your company. I have Shaun’s ca Shain did a great job with my Cadillac. Please be aware that I am completely satisfied. He is a good representative of your company. I have Shaun’s card and will call him if I have further needs. More
by Hoylake
Employees Worked With
Shain Vonhahmann
May 12, 2018
Kevin Hamby was very helpful when my car overheated My DTS overheated and stranded me. I needed a tow to Dimmitt so I could get it serviced. Kevin Hamby helped me with that. Got a tow, got car fixed an My DTS overheated and stranded me. I needed a tow to Dimmitt so I could get it serviced. Kevin Hamby helped me with that. Got a tow, got car fixed and I am rolling again. He kept me informed of the progress. More
by Hot Wheels Momma
Employees Worked With
Kevin Hamby.
May 09, 2018
SALES John Fabriele is a very nice sales person with excellent people skills and an excellent presentation of the features of the Cadillac products. Here John Fabriele is a very nice sales person with excellent people skills and an excellent presentation of the features of the Cadillac products. Here is our buyer’s remorse story. We turned in a ’14 SRX on 11/29/17 that was on lease and decided on leasing a 2018 XT5(Base model)working with John Fabriele. Good customers, us, since this would be the 3rd vehicle that we got from Dimmitt and that John got the commission on. During negotiations, John was asked about special discounts/sales/etc. that might help us. We had a 2nd car, so we would be able to wait. Nope and the offer on the table is a good price per John and we assume the management staff. Six days(12/05/17) later Dimmitt advertised more 2018 XT5’s(no specific vins) at an excellent deal. Our remorse was that we traded in our 2nd car plus cash to arrive at our new lease rate with Dimmitt. The 12/05/17 advertisement showed a payment that was slightly less than ours, but the remorse is that the down payment advertised was $4.6k less than the ‘good price’ John negotiated for us. Now we are not naïve and understand most sales/ advertising techniques are part of doing business and that they usually don’t favor the customer. However, a $4.6 direct hit takes the ‘edge’ off driving the new XT5 and our perception of Dimmitt. After several emails to Dimmitt and John they only responded that they understand our question, but nothing more. More
by Hal Thompson
Employees Worked With
John Fabriele
May 06, 2018
Efficient, professional, thorough, and friendly. Good experience. I appreciate Rob Gordon’s service, main reason I come to Dimmitt! I would recommend to all I know. Thank you , Rob! It’s appre Good experience. I appreciate Rob Gordon’s service, main reason I come to Dimmitt! I would recommend to all I know. Thank you , Rob! It’s appreciated. More
by Terriwhite
Employees Worked With
Rob Gordon
May 06, 2018
Customer Service Par Excellance So lucky to have had Tom Hassel guide us through our first SUV purchase. As long time Porsche owners we looked at the Cayenne as well as models from A So lucky to have had Tom Hassel guide us through our first SUV purchase. As long time Porsche owners we looked at the Cayenne as well as models from Audi, Maserati, Lexus and more. Not only did Tom understand and address our specific needs, but less than 24 hours after building our Land Rover Discovery HSE Luxury online he’d located it and 24 hours later it was in and we drove it home. Unparalleled customer service, he even drove a car to our condo to assuage my husband’s concerns that it fit in our parking space. Can’t say enough good things about the experience with Tom and the entire Dimmitt staff. Looking forward to Ilya coming Monday to help guide us through all the inner workings of the vehicle. Loving the ride and comfort. More
by ToniG
Employees Worked With
Tom Hassell
May 06, 2018
professional and friendly James Pullman is a professional salesman and friendly ! guide me through my purchase and appreciate ! he gave me all the information which I needed James Pullman is a professional salesman and friendly ! guide me through my purchase and appreciate ! he gave me all the information which I needed . so happy to dealing with him ! More
by Flying Bear
Employees Worked With
James Pullman
May 02, 2018
Service Department Kevin and Mike serviced and corrected issues on my truck no other Cadillac dealership was able to figure out. Superior service once again, thank you g Kevin and Mike serviced and corrected issues on my truck no other Cadillac dealership was able to figure out. Superior service once again, thank you guys! Sincerely, Michael J. Kovach. More
by MJK5
Employees Worked With
Kevin and Mike
May 02, 2018
Bill Kegan is the best. Bill Kegan has always been courteous and prompt and keeps me informed. Unfortunately, the Service Department could not find the trouble with my bac Bill Kegan has always been courteous and prompt and keeps me informed. Unfortunately, the Service Department could not find the trouble with my back-up camera. Last year, they had to replace it. Warranty has now run out; and, hopefully, if it happens again it will be repaired "under warranty" since the occurrence was during the warranty period. More
by ARLINE
Employees Worked With
Bill Kegan
April 30, 2018
To Bill Kedgan Bill Kegan has been my service man for all my Cadillacs He is the most personable polite person I have ever dealt with He was very sympathetic to my n Bill Kegan has been my service man for all my Cadillacs He is the most personable polite person I have ever dealt with He was very sympathetic to my needs when my car was needed for service He kept me posted regularly Thank you Bill for making my service so pleasant. Frank Cosenza. Sr More
by Frs1938
Employees Worked With
William Kegan
April 28, 2018
Great service advisors Appreciate Kevin Hamby providing detailed explanation of warranty software service. Super fast turnaround time and got my car back washed and vacuumed Appreciate Kevin Hamby providing detailed explanation of warranty software service. Super fast turnaround time and got my car back washed and vacuumed. Would highly recommend DIMMITT More
by Cmkavala
Employees Worked With
Kevin Hamby
