Dimmitt Cadillac of Clearwater

SALES John Fabriele is a very nice sales person with excellent people skills and an excellent presentation of the features of the Cadillac products. Here John Fabriele is a very nice sales person with excellent people skills and an excellent presentation of the features of the Cadillac products. Here is our buyer’s remorse story. We turned in a ’14 SRX on 11/29/17 that was on lease and decided on leasing a 2018 XT5(Base model)working with John Fabriele. Good customers, us, since this would be the 3rd vehicle that we got from Dimmitt and that John got the commission on. During negotiations, John was asked about special discounts/sales/etc. that might help us. We had a 2nd car, so we would be able to wait. Nope and the offer on the table is a good price per John and we assume the management staff. Six days(12/05/17) later Dimmitt advertised more 2018 XT5’s(no specific vins) at an excellent deal. Our remorse was that we traded in our 2nd car plus cash to arrive at our new lease rate with Dimmitt. The 12/05/17 advertisement showed a payment that was slightly less than ours, but the remorse is that the down payment advertised was $4.6k less than the ‘good price’ John negotiated for us. Now we are not naïve and understand most sales/ advertising techniques are part of doing business and that they usually don’t favor the customer. However, a $4.6 direct hit takes the ‘edge’ off driving the new XT5 and our perception of Dimmitt. After several emails to Dimmitt and John they only responded that they understand our question, but nothing more. More

Efficient, professional, thorough, and friendly. Good experience. I appreciate Rob Gordon’s service, main reason I come to Dimmitt! I would recommend to all I know. Thank you , Rob! It’s appre Good experience. I appreciate Rob Gordon’s service, main reason I come to Dimmitt! I would recommend to all I know. Thank you , Rob! It’s appreciated. More

Service Department Kevin and Mike serviced and corrected issues on my truck no other Cadillac dealership was able to figure out. Superior service once again, thank you g Kevin and Mike serviced and corrected issues on my truck no other Cadillac dealership was able to figure out. Superior service once again, thank you guys! Sincerely, Michael J. Kovach. More

To Bill Kedgan Bill Kegan has been my service man for all my Cadillacs He is the most personable polite person I have ever dealt with He was very sympathetic to my n Bill Kegan has been my service man for all my Cadillacs He is the most personable polite person I have ever dealt with He was very sympathetic to my needs when my car was needed for service He kept me posted regularly Thank you Bill for making my service so pleasant. Frank Cosenza. Sr More

Great service advisors Appreciate Kevin Hamby providing detailed explanation of warranty software service. Super fast turnaround time and got my car back washed and vacuumed Appreciate Kevin Hamby providing detailed explanation of warranty software service. Super fast turnaround time and got my car back washed and vacuumed. Would highly recommend DIMMITT More

Kevin in service I bought my used Caddy at Dimmitt and have it serviced there as well. Kevin is always ready and keeps me on my schedule. I'm a repeat customer I bought my used Caddy at Dimmitt and have it serviced there as well. Kevin is always ready and keeps me on my schedule. I'm a repeat customer More

Outstanding service Bill Keegan as usual was professional and courteous. Also like how they wash and vac your car before you pick it up... very satisfied cudtomer. Bill Keegan as usual was professional and courteous. Also like how they wash and vac your car before you pick it up... very satisfied cudtomer. More