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Dimmitt Cadillac of Clearwater

Clearwater, FL

4.9
1,482 Reviews

25191 US Highway 19 N

Clearwater, FL

33763

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Showing 1,482 reviews

December 17, 2018

Looking forward to doing business again. Very upfront and honest. Did not waste my time which I am totally happy with. I will definitely buy my next vehicle from Dimmitt I had a great experie More

by 1234/Deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Adams
December 13, 2018

Tec service person Trish Jones Had a problem with my 2016 CTS would not start. Called dealership and talked to Trish Jone. Very helpful! Had a road service come to my home and go More

by jacvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Jones
December 07, 2018

Salesperson Never Called In July, my wife and I test drove three Pre-Certified Cadillacs with the intent to purchase one in the near future. Our Salesperson, Paul, even introd More

by Paul in Dunedin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Dec 12, 2018 -

Dimmitt Cadillac of Clearwater responded

Dear Paul. Thanks for your feedback and bringing this to our attention. I'm very sorry you didn't have a positive experience with us. It is unacceptable on the lack of communication from our sales staff,. I would like the opportunity to speak to you directly. Please call me at 727-797-7070. Thank you, Tom Hardeman General Manager

December 04, 2018

Always A Good Experience I always feel taken care of at Dimmitt and Patricia takes especially good care of me! Sometimes I take the loaner but other times I wait because the w More

by PinkCadillac63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Jones
Dec 11, 2018 -

Dimmitt Cadillac of Clearwater responded

We are so appreciative of your recommendation, and we are thrilled that Patricia and the team consistently ensure that you are well taken care of. It is an honor to hear your kind words, and we hope to continue to provide you with nothing but positive experiences in the future!

November 29, 2018

Maintenance Ryan handled my visit and made it go as smoothly as possible. I was out of there very quickly with my car looking spotless. The comfort of the waiting More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 06, 2018 -

Dimmitt Cadillac of Clearwater responded

Hi Diana, We're delighted to hear that your recent experience working with Ryan was so smooth and thorough. It is our goal to provide our guests with the highest quality of service, and we look forward to continuing to serve you in the future.

November 26, 2018

Dimmitt Fan Bill Keegan always goes above and beyond. From a routine service appointment to a major repair. He always goes the extra mile. Will not go to any ot More

by JM68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Keegan
Dec 06, 2018 -

Dimmitt Cadillac of Clearwater responded

Thank you so much for taking the time to share this wonderful review! We are so pleased to hear that Bill consistently goes above and beyond to serve you, as your satisfaction and safety are our utmost priorities. We appreciate your confidence in our dealership, and we hope to maintain it for many years to come.

November 20, 2018

Great personal service Chris and Nick were great. Chris was very responsive through-out the sales process and Nick was very knowledgeable with my velar. He helped me set up More

by thecatalyst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Simonelli and Nick with product training
November 13, 2018

Best car buying experience EVER! Ian Harrison helped make this by far the easiest and most delightful car buying experience I’ve had. The dealership was thorough and professional star More

by Rene0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Harrison and the finance department
November 13, 2018

2019 Escalade purchase Bought my second Escalade from Dimmit. Mark Robinson was the salesman for both. If you are looking to buy a Cadillac, ask for Mark! Knowledgeable, More

by Escaladefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robinson
November 12, 2018

Five Star Plus Service Experience Excellent service from the minute I was greeted at my car, to driving away with everything fixed. My Service Advisor, Ryan Davis, was professional, kn More

by PJ Greason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis, Cindy Beyers
Nov 14, 2018 -

Dimmitt Cadillac of Clearwater responded

Hi PJ, Thank you so much for your incredible feedback! We are overjoyed to hear how happy you are with the assistance that Ryan and Cindy provided you with. We strive to provide our guests with nothing short of exceptional service, and we are so glad to hear that our thoroughness and quality of work exceeded your expectations. We look forward to continuing to offer you our best care in the future.

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