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Dimmitt Cadillac of Clearwater
Clearwater, FL
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Excellent service and follow up! The service is impeccable at Dimmitt as well as the place itself! The staff is professional and courteous and consistent. I will continue to bring m The service is impeccable at Dimmitt as well as the place itself! The staff is professional and courteous and consistent. I will continue to bring my vehicle there as well as possible future purchases. More
very professionals and customers are the first for this very professionals and customers are the first for this place , im very satisfied with the service department i would recommend this place to everyo very professionals and customers are the first for this place , im very satisfied with the service department i would recommend this place to everyone that wants to have a five start service thank a lot guys More
Service visit My husband and I are based in Michigan, and our 2017 CadillacXT5 was due for routine maintenance while in Florida. It was very easy to schedule the se My husband and I are based in Michigan, and our 2017 CadillacXT5 was due for routine maintenance while in Florida. It was very easy to schedule the service appointment at Dimmitt Cadillac at a convenient time. Ken Scott, the service consultant, greeted me promptly and after filling out a bit of paperwork, escorted me to the customer lounge. The lounge was well appointed and a very comfortable spot to wait. Hot and cold beverages and fresh donuts were a welcome treat! The service work was completed in a timely fashion, and I was back on the road in no time. I've had experience waiting in both Jaguar and Mercedes customer lounges in the past, and can truthfully say the experience at Dimmitt was far superior to both! More
"2nd Service" The dealership called me to let me know that my vehicle was due for service and set up an appointment on the spot. I pulled in, was greeted by a pleas The dealership called me to let me know that my vehicle was due for service and set up an appointment on the spot. I pulled in, was greeted by a pleasant young man who took my keys and took me in to the service dept.. My service advisor, Ken Scott, checked me in took me over to get my loaner vehicle and I was on my way. Ken called me when my car was done, I picked it up on my way home from work and the work was all completed as expected. The whole process was as smooth and painless as my first service.I couldn't ask for a better service experience! More
Julie Walker is awesome! Helped us find the right vehicle and had the paperwork ready for us when we arrived. Larry never got back to us like he said he would, but Julie is great. and had the paperwork ready for us when we arrived. Larry never got back to us like he said he would, but Julie is great. More
1st service and some recall work on my new XT4 everything was taken care of to my full satisfaction and for all the work to be done,, I got a loaner. Since I was not able to return it at 6pm the sa everything was taken care of to my full satisfaction and for all the work to be done,, I got a loaner. Since I was not able to return it at 6pm the same day, I returned in early next morning. The best part of the service was $0 for the 1st service plus recall work. More
Ryan Davis and the Service Team are AWESOME! We came in from out of town for an oil change. They found an issue with our battery and brought it to our attention immediately! We could've been stra We came in from out of town for an oil change. They found an issue with our battery and brought it to our attention immediately! We could've been stranded! Thank you Ryan and Dimmitt service team! You are EXCELLENT!!! More
Not your ordinary service dept My ac wasn’t cooling on my brand new Escalade so we called in for service . I arrive on a Monday morning , my door is opened and they immediately cove My ac wasn’t cooling on my brand new Escalade so we called in for service . I arrive on a Monday morning , my door is opened and they immediately cover my steering wheel and so on. Ryan made the process from there easy from the paperwork and pics to getting me out to go to work . His communication for the process was hands down amazing . I was aware of all steps until the return of my vehicle . Would highly recommend them for all service needs . More
Not a normal dealership My dream car is an Escalade , I went with my husband to test drive one as I hoped in January to get one. I am not a dealership fan so my nerves were My dream car is an Escalade , I went with my husband to test drive one as I hoped in January to get one. I am not a dealership fan so my nerves were on edge . We met with Mark and he was awesome , the entire atmosphere in the dealership was much like a bank or calm office not a stinky , dealership. It was a no stress experience. I was even impressed they had a changing table in the restrooms . Best vehicle buying experience and yes I got my dream car early , they made it impossible to say No . More
Great dealership My family has been dealing with Dimmitt for many vehicles over the years and the team is professional, knowledgeable and pleasure to work with. My lat My family has been dealing with Dimmitt for many vehicles over the years and the team is professional, knowledgeable and pleasure to work with. My latest purchase was a Land Rover. The sales associate, Chris Simonelli, was very helpful and was instrumental in making the the transaction smooth. More