Dimmitt Cadillac of Clearwater

Bill Kegan at Dimmitt Cadillac in Clearwater is number 1. I have an old 2008 CTS which I purchased at Dimmitt. We found it necessary to purchase another automobile this summer because of problems with a Dodge I have an old 2008 CTS which I purchased at Dimmitt. We found it necessary to purchase another automobile this summer because of problems with a Dodge we owned. We decided to service our SRX 2016 Cadillac because we have always had excellent service and the Clearwater location is close to work for my wife. We can only give the highest recommendation for the efficiency, clarity of interactions and professionalism displayed during our visit. Bill Kegan texted me an explanation prior to our picking up our vehicle and this made everything even more fluid. Thank you again Dimmitt for excellent service. More

Great team work I had just come home from an out of town Labor day weekend trip and went to Syd Entel Gallery in Safety Harbor to pickup a large original painting. I I had just come home from an out of town Labor day weekend trip and went to Syd Entel Gallery in Safety Harbor to pickup a large original painting. I was able to loaded my CTS 2011 cadillac station wagon with no problem, sat down with my 2 lb Chihuahua ready to go home. However my wagon would not start. I suspected the battery, so first thing, got my jumper cables, and sure enough it started right up. Second, I called my Dimmitt Cadillac advisor Todd Brown, he agreed with me that it sounds like a battery problem. I said I would be right there, but he said they would be closed 15 minutes, and it would be unlikely for me to make it in time.. As we talked options, he asked where I was and he suggested that I go to the Clearwater US 19 Dimmitt dealership. I got there at 10 till 5 pm. Kevin Hamby listened to my situation and took my intake information promptly, even though he was about to go off shift at 5pm. He transferred my ticket to Patricia Jones and explained it all to her without me having to reexplain the situation. A service mechanic took the car around back and began the battery check. Sure enough it was a bad battery cell and they had the battery in stock. Well everything was going just fine, but he he could not get the battery to replace it without moving the large painting in the cargo hold of my wagon. Well, he enlisted Patricia to help move it and the two of them proceeded without a hitch. After it was replaced the art work was gently placed back into the cargo hold as they found it. I was back on the road by 6:15 pm. Great team work! My gratitude to Todd Brown, Kevin Hamby, Patricia Jones and your mechanic whose name I do not have. Richard More

Warranty Service of Cue system My Cue system froze on my 2014 ATS. I brought the car in and was assisted by Bill. In addition to the Cue, Bill identified two maintenance bulletins a My Cue system froze on my 2014 ATS. I brought the car in and was assisted by Bill. In addition to the Cue, Bill identified two maintenance bulletins and a software update for my fuel system that needed completion. I was provided a courtesy car at no cost to get to my job. The car was repaired fully in one day. The waiting area is also amazing with drinks and pastries, as an added bonus. This was the best service experience I have ever had in my 30 years of driving. Highly recommend Dimmitt for all car service. More

The Whole Package From the moment we walked in the door at Dimmitt we were impressed ! We were offered a drink and even the kids were given a place to watch TV while we From the moment we walked in the door at Dimmitt we were impressed ! We were offered a drink and even the kids were given a place to watch TV while we chatted. Julie Walker was so friendly and knowledgeable regarding our purchase. Carolyn Deary was super efficient and lovely to complete the dreaded paperwork part. We even had a pleasurable experience working with the service department for a few minor issues ( Dan ). When we needed some technical questions answered about the infotainment system Phil was very helpful ! More

My 2nd Cadillac after 50 years! I had been thinking of looking at the Cadillac ATS after seeing the TV commercials. So, one day we happen to be near Dimmitt so I said to my wife, wha I had been thinking of looking at the Cadillac ATS after seeing the TV commercials. So, one day we happen to be near Dimmitt so I said to my wife, what the heck, let's go look at one. we were met by Julie Walker at the door. She talked with us nd then offered to let us experience driving the 2.5 and then the 2.0T.. She did her best to satisfy our request to make a deal and we finally were able to purchase the floor model which we liked the best. We were very, very, pleased with her support! . More

Professional team It was a pleasure to deal with Mark Robinson and his entire team at Dimmitt Cadillac, where I bought my 2015 Corvette. They were professional, helpful It was a pleasure to deal with Mark Robinson and his entire team at Dimmitt Cadillac, where I bought my 2015 Corvette. They were professional, helpful and friendly. I've only had the vehicle for a few days, but I'm very satisfied with it. It was in immaculate condition when I came for the test drive. Mark is a thorough salesperson, and very friendly to work with on this purchase. If I was local to the area, I'm sure I would work with them again--who knows, that could still happen. More

Maintenance Jason Goerz is an excellent representative of high quality service. He was prompt in getting me checked in. While checking in my vehicle for mainten Jason Goerz is an excellent representative of high quality service. He was prompt in getting me checked in. While checking in my vehicle for maintenance he walked out with me and listened to my concerns and then addressed them. He was communicative of each step that would be taken to perform the normal maintenance and attend to the additional concerns that I had. He kept me posted on the progress as I waited for my vehicle to be done. Very friendly. The brand Cadillac carries an image with it and Jason's professionalism carries that image every step of the way. The entire staff at Dimmitt Cadillac is awesome! More

Local good guy's After breaking three appointments in one day, they still took me in at 3:45, changed my oil, patched a nail whole and offered to service my windshield After breaking three appointments in one day, they still took me in at 3:45, changed my oil, patched a nail whole and offered to service my windshield washer system. Jason Goerz was very professional. He walked me over to the sales dept. after showing him an offer I received in the mail, an opportunity to trade in our 2013 SRX and recieve a $1600.00 rebate on top of any and all offers. Thanks to Jason we met with John Fabs and will be going back on Sunday to consider trading in our SRX, and taking advantage of this opportunity. More