
Dimmitt Cadillac of Clearwater
Clearwater, FL
Filter Reviews by Keyword
By Type
Showing 1,483 reviews
Recently, my wife and I had the awesome pleasure of having Shiela assigned to us for the repair of our GMC Terrain. We appreciate the service of the team of technicians and Service Advisors at DIMMITT having Shiela assigned to us for the repair of our GMC Terrain. We appreciate the service of the team of technicians and Service Advisors at DIMMITT CADILLAC OF CLEARWATER. THANK YOU ALL FOR YOUR OUTSTANDING CUSTOMER SERVICE! FROM, JAMES & ROSE, DIMMITT CUSTOMERS. More
My service experience was excellent. The explanation what was done was very helpful. Even though my service was routine the issue I was having a problem with was identified and I was giv The explanation what was done was very helpful. Even though my service was routine the issue I was having a problem with was identified and I was given a way of dealing with it in the future. More
Great service and staff. Jeff Brittingha was very accommodating and went over and beyond to ensure that every aspect went well. Jeff Brittingha was very accommodating and went over and beyond to ensure that every aspect went well. More
William Kegan always handles my vehicle service, quickly and professionally. He always goes over what service is needed and service is usually completed in less time than quoted. and professionally. He always goes over what service is needed and service is usually completed in less time than quoted. More
William Kegan at Dimmitt Cadillac did a great job of making sure I had everything needed to maintain the excellent condition of my Escalade. He frequently checked and returned my car detailed and ready making sure I had everything needed to maintain the excellent condition of my Escalade. He frequently checked and returned my car detailed and ready to go. More
During my lifetime I have purchased 51 new cars from dealers in several different states. Some of the dealers were what most people expect and many others a little more professional. I can honestly say dealers in several different states. Some of the dealers were what most people expect and many others a little more professional. I can honestly say Dimmit Cadillac of Clearwater stood out far above any of the dealers I ever dealt with. No dealer prior to my experience with Dimmit ever came close, not even the one in 2nd place. Their showroom is immaculate, floors 100% clean and shiny. All Desks arranged in a manner to provide maximum privacy and uncluttered. Refreshments were available for the guests and a place was provided for toddlers with toys and entertainment. The major thing that sets this dealer apart from all the rest is their policies and their handling of the guests. Coming through the door you are greeted and escorted to the desk of your salesman. Introductions follow. I was first introduced to my Sales associate, Ted Marks. He was very pleasant and asked what we were there for. He then introduced to his manager, Marc Lewkowicz. He was a super fine gentleman and we engaged in a very pleasant conversation while Ted prepared paperwork for my new Escalade. Next Ted took us out to check out the new vehicle and gave us a preliminary run down of the improvements made from my last Escalade. This being my 5th Escalade was unlike any previous ones. In just a few years the technology changed tremendously. Apparently I had a lot to learn. After viewing the vehicle I was escorted in to their closing department to prepare the transfer of registration, License and title. I was amazed at the Lady, (sorry I don't remember her name) how nice she was and how easy it was to complete the paper work, all by electronically signing on a tablet. She prepared all necessary documents and gave me a copy and it only took approximately 10 minutes. Next, Ted and Marc took us out for the delivery and went over and over the changes as I was slow to grasp some of the advanced electronics but they never hurried me and carefully explained all my questions. Ted and Marc were two of the finest gentlemen you ever would like to meet. The dealership policy was to follow-up after the sale and Ted called me the next day and two days after to make sure I was satisfied with the vehicle and the service. I replied I was, and he told to call any time I had a question and he would give or get me an answer. He then explained to me it is also their policy the if I have any questions 2 or 3 weeks after the sale or anytime I should come back if I wanted or even a month later I would be invited to have another delivery to make sure everything was to my satisfaction. As I said earlier, this was the very best buying experience out of 51 new car deliveries I have ever had. I would Highly Recommend Dimmit Cadillac of Clearwater to anyone that expects quality when considering purchasing a vehicle. I am not a VIP, but I sure was treated like one. More
Jeff Brittingham was professional and provided all the necessary information to make an informed decision on the issue with my Escalade. Jeff followed up in a timely fashion and in my opinion, provided t necessary information to make an informed decision on the issue with my Escalade. Jeff followed up in a timely fashion and in my opinion, provided the customer service I have been expecting from Dimmitt, he provided great customer service. He is true asset to the Dimmitt Family. More
We were pleasantly welcomed to the dealership by Jeff, Jack and Bruce. Jeff was knowledgeable and explained what is included in an oil change. Jack stopped to say hi and let us know he was available to an Jack and Bruce. Jeff was knowledgeable and explained what is included in an oil change. Jack stopped to say hi and let us know he was available to answer any questions. Bruce drove us safely to the mall to have lunch and returned when the car service was finished. Our thanks to all, Paul and Diana More
Shiela Lytle and Mike Fink were superb as always! Their competence, dedication and customer service are consistently superior ! They leave me, a delighted , extremely satisfied customer each an Their competence, dedication and customer service are consistently superior ! They leave me, a delighted , extremely satisfied customer each and every time! More