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Dimmitt Cadillac St Petersburg

Pinellas Park, FL

4.9
746 Reviews

3333 Gandy Boulevard

Pinellas Park, FL

33781

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746 Reviews of Dimmitt Cadillac St Petersburg

July 01, 2023

I brought my car in for routine maintenance, Ken advised me that I should replace the cabin filter, align my wheels, and clean the throttle body. He promised this extra work shouldn’t take much longer than More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Scott, Andrew Riffee
June 26, 2023

Rommel was the service manager who took care of my car. He was professional, helpful knowledgeable & pleasant. He explained the procedure that would be done. He kept me informed at each step. I was impres More

by eawalker0729
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rammel, Andrew Riffee
June 26, 2023

The dealership is always a pleasure to deal with. Ramal is professional, helpful, always a pleasant person to deal with. He always keeps me informed in a timely manner. More

by eawalker0729
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ramal, Andrew Riffee
June 21, 2023

Very professional same same same same same same same same 15 words is silly can say it in two words. Very professional. More

by Jameslewicke46
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel
June 16, 2023

Lack of communication, carelessness I’m handling my car, unresponsive to email regarding my concerns. Extremely disappointed More

by Mrsjuliehoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian (but it was the porter)
Jun 17, 2023 -

Dimmitt Cadillac St Petersburg responded

Mrs. Howard, I apologize that me missed the mark during your last service experience. At your convenience, please contact me at andrew.dunton@dimmitt.com or via phone at 727-822-2019 to review your experience and concerns. Thank you for choosing Dimmitt Cadillac St. Petersburg! Sincerely, Andrew Dunton General Manager Dimmitt Cadillac St. Petersburg

Jun 19, 2023 -

Mrsjuliehoward responded

It surprises me that I only get response from the dealership when you have to send a bad review. An email was sent prior explaining everything before I submitted my review online. I waited a couple days before doing so hoping that someone would reach out to me. When you’re dropping your car off for an oil change, you don’t expect to pick it up with a dent among other issues. The lack of care and customer service upon pickup was insane

June 15, 2023

Daniel Ruiz was very responsive to my inquiry about a used BMW that I found on Car Gurus. I'm sure he did not make a commission like he would on a new car, however, he made me feel like I was his most im More

by PFMeyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Ruiz
June 05, 2023

Ken Scott was very professional and the service provided was excellent. I would recommend Dimmitt to all my friends. More

by Roby2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Scott and Robert Burns
May 31, 2023

My service advisor Brian Fisher was excellent! Very accommodating and thorough. He and Tracey Ringstaff make my experience so easy! More

by dorilees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fisher & Tracey Ringstaff
May 30, 2023

I have always been pleased with Dimmitt that is the reason no one else has serviced my car. The service department is the best and always lets me know what needs to be done. Brian Fisher is pleasant More

by R Rennaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
May 25, 2023

Everything went as promised, which is important to me. car was washed and looked great when they were done. More

by jamhowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Fischer
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