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Diffee Ford Lincoln
El Reno, OK
330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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330 Reviews of Diffee Ford Lincoln
March 06, 2018
Awesome! Why Diffee? Easy! The best experience I’ve had buying a car. I was treated like family and my sales professional, Ronnie Porter was amazing. Not on Why Diffee? Easy! The best experience I’ve had buying a car. I was treated like family and my sales professional, Ronnie Porter was amazing. Not only was he extremely genuine and a gentleman to boot, but also a “true” professional with integrity and character. We were greeted by the owner Laine Diffee, and everyone was helpful and accommodating. The finance experience was seamless thanks to Mark and Rob Williams who worked hard to find me a lender and plan to fit our needs and budget. They listened to my needs, didn’t pressure me, no games or surprises and Ronnie went above and beyond to explain my car’s features, set up my phone, and called to check on me and the car after the purchase. As we were leaving, Gann Diffee came out and shook our hands and thanked us for our business! Thanks Diffee..I’ll be back and will refer others to you who are looking for a positive car buying experience! More
by maryann
Employees Worked With
Gann Diffee, Laine Diffee, Mark Chesnut, Rob Williams, Ron Porter
March 05, 2018
Our experience was very pleasant. Our salesman Turner made sure our experience with Diffee was a very pleasant one. He took very good care of us. It was late when we arrived and never Our salesman Turner made sure our experience with Diffee was a very pleasant one. He took very good care of us. It was late when we arrived and never once felt rushed to complete the sale. Everyone that greeted us in passing was very welcoming down to the finance personnel. We will definitely be doing business here again. More
by Shoopster007
Employees Worked With
Mark Chesnut, Turner Wilkins
March 04, 2018
Wonderful Very friendly,knowledgeable and went above call of duty would most definitely return . Lansing work hard to find me the car I wanted thank you Very friendly,knowledgeable and went above call of duty would most definitely return . Lansing work hard to find me the car I wanted thank you More
by Vonah
Employees Worked With
Lansing Woolf
March 01, 2018
Their great !!! I had a great experience with the staff at Diffee. I was rarely left by myself and they visited with me like were really good friends. I had a great experience with the staff at Diffee. I was rarely left by myself and they visited with me like were really good friends. More
by Kandi Fitch
Employees Worked With
Lansing Woolf
February 25, 2018
The Greatest most Helpful Staff and Best Ford Dealership! My wife and I have bought two different vehicles from Diffee Ford, It has always been a very pleasurable experience dealing with these great folks... My wife and I have bought two different vehicles from Diffee Ford, It has always been a very pleasurable experience dealing with these great folks... we had an appointment for 10 a.m. on a Saturday, but ; we arrived 2 hours ahead of schedule and was greeted promptly, very friendly and knowledgeable staff! I might add that I’m 52 years old and this purchase was my 1st brand new vehicle ever! Special Thanks to all but especially to Lansing Woolf and To Jon in financing... You guys truly are the greatest! Thank You from the Blackmon Family in Western Oklahoma.... More
by Rodneyb
Employees Worked With
Jon Zerger, Josh Jacobson, Lansing Woolf
February 23, 2018
very hassle free experience nice dealership, knowledgeable sales people, friendly atmosphere, service department did excellent job prepping vehicle. salesman went out of his way nice dealership, knowledgeable sales people, friendly atmosphere, service department did excellent job prepping vehicle. salesman went out of his way to make us feel welcome and make sure we were satisfied. will definitely come back here for our next vehicle More
by notill
Employees Worked With
Gann Diffee, Mark Chesnut, Rob Williams, Ron Porter
February 23, 2018
Perfect Hassle Free Experience - Except for Finance I was referred by family members to try the Diffee Ford Lincoln Dealership after having poor experiences and getting the "run around" at other local d I was referred by family members to try the Diffee Ford Lincoln Dealership after having poor experiences and getting the "run around" at other local dealerships. I was surprised and extremely impressed at the professionalism of the sales team. They didn't pressure me into looking at vehicles I wasn't interested in and were extremely helpful in assisting me with selecting the perfect vehicle. The entire time working with the sales team, I never felt pressured or like I was being taken advantage of. I wish every car dealership had people in them like Lansing, Steve, and Court Diffee. However, I was taken aback at the stark difference between how I was treated by the sales and management team and how I was treated in the finance department. I was extremely disappointed to find an approximately three thousand dollar warranty was added to my vehicle without it being explained or notified of the addition. Had I not caught it on the very last signature document, I would have absorbed that liability with no indication from employee I was dealing with. When I brought this up and indicated I did not ask for, nor did I want this addition, the employee left the office and came back (less than 10 seconds later) and stated he could get it for me for "employee pricing" and stated he would have to "just print everything out again" if I didn't desire the warrantee. Once I indicated I again, did not desire it, the friendly conversation turned to one word responses and I was told I could "ask my sales associate" if I had any questions. Going from the nicest experience I have ever had a dealership to this conversation was like night and day. I am struggling to even leave a negative note on this review because I cannot say enough how impressed I was with the sales and management team at Diffee. They made car shopping a breeze and I never felt like I do at other local dealerships where you have to constantly find out what the "catch" is when speaking with them. I only leave this in hopes they can reform their finance department to match the high standard of their sales and management team! If you're considering buying a new vehicle, give them a shot first! Just make sure and check your paperwork! More
by hwhipp
Employees Worked With
Court Diffee, Mark Chesnut, Lansing Woolf, Steve Christensen
February 16, 2018
The best dealership I have ever dealt with The people at this dealership are fantastic. They are a no pressure dealership. I dealt with about four different people including the owner Mr. Diffe The people at this dealership are fantastic. They are a no pressure dealership. I dealt with about four different people including the owner Mr. Diffee in the process of ordering, purchasing and delivery of the car and they were all courteous, soft spoken gentle type people. Not a typo A personality to be found anywhere. I had never experienced anything like that before. They were also very up front and honest about all their dealings. They did exactly what they said they would do and even more than they said they would do. Amazing actually. If we purchase another Ford or Lincoln in the future we intend to go to them first even though they are more than 100 miles from us. If we could we would give them a 7 Star rating. Thank you Diffee Ford Lincoln for a wonderful experience in buying a car. More
by Bobby Brown
Employees Worked With
Laine Diffee, Rob Williams, Josh Jacobson, Lansing Woolf
February 13, 2018
Pleasant Purchase Process This is our second purchase from Diffee. Each one of the staff we dealt with was very helpful during the entire purchasing process. The vehicle was pu This is our second purchase from Diffee. Each one of the staff we dealt with was very helpful during the entire purchasing process. The vehicle was pulled up and ready for us when we arrived. Our questions were answered, and we were able to make a win-win deal with them on our vehicle. We will look to buy here again. More
by 2nd Timers
Employees Worked With
Laine Diffee, Lansing Woolf
February 09, 2018
Best in personal service. My thanks to you all. Very nice store. Very clean and well laid out. Great amenities and service. Employees all very friendly, courteous and helpful. Very professional serv Very nice store. Very clean and well laid out. Great amenities and service. Employees all very friendly, courteous and helpful. Very professional service.. Thank you all very much for a great purchase experience. More
by LARRY SOLLEY
Employees Worked With
Brandon Arnold, Mark Chesnut, Josh Jacobson, Lansing Woolf
