Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 675 reviews
I was very pleased with the friendly and professional I was very pleased with the friendly and professional service I received at this Subaru dealership. This was the first time I have purchased a car I was very pleased with the friendly and professional service I received at this Subaru dealership. This was the first time I have purchased a car by myself and Rick Spieth was very helpful and patient with my questions. I did not feel pressured and he did a great job helping me find the car that was a good fit for me. I would highly recommend Rick and the dealership. I love my new Forester! More
Jeremy did a great job of matching my wants and needs to a specific vehicle. I knew I wanted a Subaru just didn't know what would work best. We figured out that an Outback would fit my needs the best. I wo a specific vehicle. I knew I wanted a Subaru just didn't know what would work best. We figured out that an Outback would fit my needs the best. I would recommend this dealer to everyone, they are customer friendly from top to bottom! Thank you Waikem Subaru! More
Mark and Andrew where awesome. They did everything possible to help and worked with us on our financing options. They where low pressure and no nonsense. I canny wait to buy my next car with Waikem a possible to help and worked with us on our financing options. They where low pressure and no nonsense. I canny wait to buy my next car with Waikem and these guys. More
The customer service was great everyone we worked with was very pleasant, Not happy with the Quality of work due to tha fact I have to put 1,600.00 into the car because the rotors are no good and the brak was very pleasant, Not happy with the Quality of work due to tha fact I have to put 1,600.00 into the car because the rotors are no good and the brake pads are gone, it needs struts, 2 belts,bushings for the sway bar and the arm bar. I think the vehicle's should be looked over and made safe before you let someone take it off the lot so it isd safe to be on the road. More
Sir,BRAT As much as I hated to buy a riceburner, I knew Sir,BRAT As much as I hated to buy a riceburner, I knew that,having previously owned a Brat Many years ago I knew that they were good autos. Rick Sir,BRAT As much as I hated to buy a riceburner, I knew that,having previously owned a Brat Many years ago I knew that they were good autos. Rick gave me the best of treatment and a darn good deal on a 2002 Forester. If I should ever need another car I'll Be Back. John Rhuark East Canton More
Once we came in we met Jim Yakley who was very friendly and helpful. He didn't give us the typical sales pitch. Unlike most other places we had visited while looking for our new car. We were delighted wi and helpful. He didn't give us the typical sales pitch. Unlike most other places we had visited while looking for our new car. We were delighted with our overall experience of Waikem Subaru. We will be back for our next purchase !! We will recommend Jim and Waikem Subaru to all our friends. More
Was very appreciative of the work that Mark put into finding the exact car that I had in mind. I had studied all makes and models of most cars in NE Ohio available to me in my price range. The Subaru I finding the exact car that I had in mind. I had studied all makes and models of most cars in NE Ohio available to me in my price range. The Subaru Impreza won my confidence with its traction and stability, it's MPG of 36, and the flexible pricing. Just posted a pic this morning on Facebook of me and my sweet new ride :) More
Go see Jim Yakley for a totally awesome buying experience!! He made purchasing a car FUN! He made me comfortable, he's easy to talk to, and got me everything I was looking for in a car! including experience!! He made purchasing a car FUN! He made me comfortable, he's easy to talk to, and got me everything I was looking for in a car! including a great price!!! I'm recommending this salesman and this dealership to everyone I know! I'll be back soon to purchase a car for my son who's off to college! Thank you Jim and Waikem Subaru! More
These guys are what gives car dealer a bad name. no followup and not telling the truth. Just do what you should instead of telling a lie, We won't be back. followup and not telling the truth. Just do what you should instead of telling a lie, We won't be back. More
I was totally satisifed with the treatment I received when buying my new Outback. The staff was professional and helpful and made purchasing the car an enjoyable experience. Rick Spieth took the time to when buying my new Outback. The staff was professional and helpful and made purchasing the car an enjoyable experience. Rick Spieth took the time to help me learn all of the many features on my car. They answered all my questions and I feel the price I paid for the car was very fair. I highly recommend Waikem Subaru. More