Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great experience We worked with Erik Bettinger for the purchase of our Subaru Forester and the entire process was easy and stress-free. Erik was knowledgeable and help We worked with Erik Bettinger for the purchase of our Subaru Forester and the entire process was easy and stress-free. Erik was knowledgeable and helpful in answering our questions, getting the paper work taken care of quickly, and working with our lender (USAA) so we could drive the car home that same day. He did not push us toward a certain car or model but rather helped in the decision making process when asked to do so, this was very refreshing after working with pushy dealerships in the past. Erik also went above and beyond in showing us how to use all the features of our new car and making sure it was in perfect condition before we drove it home. Overall, great experience and would definitely recommend working with Erik and Waikem Subaru! More
Awesome Experience I got a quote from TrueCar and then was contacted by Chris Byron. He made me an offer that was lower than the TrueCar price. I bought the car withou I got a quote from TrueCar and then was contacted by Chris Byron. He made me an offer that was lower than the TrueCar price. I bought the car without stepping foot in the dealership until the day I picked it up. Chris was awesome keeping me updated on my car along the way. He was honest, friendly and extremely helpful. It was such a hassle free experience. I will definitely shop at Waikem again for my next, car. More
Great service, great people. I live in NC, and bought this in Ohio, almost totally online, and with discussions with Matt Drexler. It was an incredibly easy transaction, he was h I live in NC, and bought this in Ohio, almost totally online, and with discussions with Matt Drexler. It was an incredibly easy transaction, he was honest, didn't tell me things that were not true (unlike my local dealership), and made this the smoothest buying experience ever! My brother, who lives in Ohio, wanted my car for his youngest daughter, which is why I bought in Ohio. Even in Ohio, I had conflicting, or no answers to questions on cars from other Subaru dealers. Waikem even delivered my new Subaru to my sister's house to fit MY needs and plans to surprise my niece with my car. I would very highly recommend this dealer, and Matt. More
Positive experience Thanks for the positive experience ! I got the Subaru I wanted and am delighted with it! Matt Drexler was very helpful, knowledgeable, and delivered e Thanks for the positive experience ! I got the Subaru I wanted and am delighted with it! Matt Drexler was very helpful, knowledgeable, and delivered excellent service! Thanks Matt! More
Highly recommend this dealership! We purchased our 7th Subaru from Rick Spieth last week and I have nothing but good things to say about Rick, Bob Russell and the entire Subaru team. We purchased our 7th Subaru from Rick Spieth last week and I have nothing but good things to say about Rick, Bob Russell and the entire Subaru team. Rick returns my calls in a timely manner and follows up on any question or concern. The service department is excellent. We have been dealing with Rick, Bob and Waikem Subaru since 2006 and highly recommend them! More
FANTASTIC Purchased our first Subaru last week, after much deliberation. We went to the auto show and did our research and after months of looking and comparin Purchased our first Subaru last week, after much deliberation. We went to the auto show and did our research and after months of looking and comparing we finally decided on the Subaru Outback! Absolutely love this vehicle and all of the options! Not wishing summer away but can not wait to try it in the snow! Erik was our salesman and he was awesome, very patient. Especially our first visit knowing we were not ready to purchase just yet. But he himself owned a Subaru and knew we would be back, LOL. He kept in touch with us on our search and test driving of other vehicles, and .......guess what? we came back and purchased a 2012 outback limited. Love the outback! Thanks for an all around great experience! And Thank you Erik for your patience! More
Great place, friendly people! Ask for erik hes the man! He made buying a car painless. I would def buy a car from them in the future! Thank you! Ask for erik hes the man! He made buying a car painless. I would def buy a car from them in the future! Thank you! More
"SMOOTHER THAN EXPECTED" experience I'm fortunate for having Matt Drexler as my salesperson--he made the process effortless and relaxing. Thanks Bob Russell and Rick Minster for helping I'm fortunate for having Matt Drexler as my salesperson--he made the process effortless and relaxing. Thanks Bob Russell and Rick Minster for helping. More
AWESOME!! Matt Drexler and Bob Rusell...2 amazing guys that worked their hearts out to find me a car....I love my ford Taurus...if its meant to be it will be... Matt Drexler and Bob Rusell...2 amazing guys that worked their hearts out to find me a car....I love my ford Taurus...if its meant to be it will be....I still owe you Ice Cream....Customer service way beyond anything I have ever seen....You Rock Dottie Moriarty!!! More
Great car buying experience Had a great experience overweight, worked with Eric and he did a phenomenal job I love my new Legacy any really went the extra mile to make sure ever Had a great experience overweight, worked with Eric and he did a phenomenal job I love my new Legacy any really went the extra mile to make sure everything was the way that I wanted it More