Diehl Subaru

Erik Bettinger and Waikem are both excellent to work with. We looked for a car through Consumer Reports Build & Buy Car Buying Service. It gave us the basic features we wanted for quite a bit off of the MSRP We looked for a car through Consumer Reports Build & Buy Car Buying Service. It gave us the basic features we wanted for quite a bit off of the MSRP and then sent us a certificate at Waikem for the exact car and price. We called Waikem Subaru and talked to Erik Bettinger. I had expected some resistance or attempts to get us to buy an upscale version for more money, but Erik was very receptive to buying a car this way, He actually encouraged it as the best way to get the car we wanted. Erik is VERY professional. He knows the Subaru product and worked to help us get what we wanted. It turned out that Waikem didn't have a manual shift 2.5i Forester available. He found that we could order a 2016 model from the factory for actually less than the Consumer Report's price for a 2015. Waikem gave us a decent price for our well used 2004 and we placed an order. It took a few weeks to have it made and shipped, but Erik kept us informed on the progress. Erik called and told us the car was in, and we were very happy with everything. It is a well designed car with 30+ miles per gallon on the highway. We were very pleased dealing with such a professional Subaru representative as Erik. Waikem is a great company and has great products and people. We recommend them to everyone. More

No pressure Clean facility, well organized and laid back! I can't imagine my car buying experience being any better! I am 110% happy with the whole process! Clean facility, well organized and laid back! I can't imagine my car buying experience being any better! I am 110% happy with the whole process! More

easy car buying experience Heard about the Waikem through Truecar.com. Price was good, no hassles. The car (2016 Outback) is great. They made sure everything was just right, Heard about the Waikem through Truecar.com. Price was good, no hassles. The car (2016 Outback) is great. They made sure everything was just right, and followed up to make sure we weren't having any problems. More

Praise and Gratitude My wife and I had two great experiences this summer. First we travelled to Alaska and saw some of the greatest sights for human eyes to behold. The My wife and I had two great experiences this summer. First we travelled to Alaska and saw some of the greatest sights for human eyes to behold. The second great experience was when we took possession of our 2016 Subaru Outback, the greatest car we have ever owned, purchased from a great dealership in the care of two wonderful salespersons; Erik Bettinger and Matt Drexller. Thank Matt and Erik for making our Subaru purchase so special. And thank you for a high level of customer service. More

A most satisfying experience Rick Spieth was a very helpful and understanding salesman. He kept me informed on the progress of the arrival of the car. Upon arrival, Rick spent Rick Spieth was a very helpful and understanding salesman. He kept me informed on the progress of the arrival of the car. Upon arrival, Rick spent an hour in the car explaining various functions. Furthermore, I wanted a few small things done and he saw to it himself. At no time did I feel pressured or uncomfortable concerning the purchasing of the new Outback. He has checked back with me twice to see if I needed help with any of the special electronics. I have purchased 10 vehicles from Waikem's in the last 17 years and this has been the most satisfying of my experiences. More

Overal was an excellent experience I have to say I really liked Rick Spieth and Erik Bettinger. They were both very helpful, friendly, & professional. I was actually dreading going in t I have to say I really liked Rick Spieth and Erik Bettinger. They were both very helpful, friendly, & professional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that they were not like that at all! They really made the car buying experience comfortable for me & they were ultimately the reason why I wanted to go back to Waikem Subaru to actually buy the car. They were excellent! I will recommend Rick and Erik to all of my family and friends. More

Traded in older Forester for a new one Working with Matt Drexler at Waikem Subaru was a pleasure. We went through a lot trying to make our trade work, not because of Waikem's issues but bec Working with Matt Drexler at Waikem Subaru was a pleasure. We went through a lot trying to make our trade work, not because of Waikem's issues but because our own trade-in vehicle had a lot of strings attached, and yet Waikem was always patient and honest. Matt is a genuine salesperson who just wants to do the best for the customer without being pushy or sly in any way. It was a pleasure to work with him and we are so happy we were able to make the exchange work! We love our new car and feel that we got a great value through a process that was more enjoyable than painful :). More

Excellent Service Carolyn Ling and Rick Spieth provided excellent service in the purchase of our new car. They were very knowledgeable, thorough and cooperative in hel Carolyn Ling and Rick Spieth provided excellent service in the purchase of our new car. They were very knowledgeable, thorough and cooperative in helping us. More

Very good experience! Overall very good experience with Waikem. Matt Drexler has been very helpful through the whole process. Matt is knowledgeable and familiar with the bu Overall very good experience with Waikem. Matt Drexler has been very helpful through the whole process. Matt is knowledgeable and familiar with the buying process. More

Love my Subaru My overall experience @ Waikem Subaru was fantastic. I drove all the way from Pittsburgh to work with this dealership because they gave me the most mo My overall experience @ Waikem Subaru was fantastic. I drove all the way from Pittsburgh to work with this dealership because they gave me the most money for my trade, the gave me the best price on a new Impreza, they were able to get me excellent finance options, and they placed the order to have my car custom built in Japan. More