Diehl Subaru

BUYING A SUBARU OUTBACK Finally, after a year of dealing with other dealerships, I bought a 2016 Subaru Outback at the Waikem Subaru dealership. The car is beautiful. They Finally, after a year of dealing with other dealerships, I bought a 2016 Subaru Outback at the Waikem Subaru dealership. The car is beautiful. They were great, especially Christopher Byron, our salesman, and a very good one at that. I was hesitant as it was a distance from where I live, but it was well worth the trip. Christopher was professional, knowledgeable, and very friendly by e-mail, over the phone and in person at the dealership. The whole process was painless and actually fun. We went on a road trip to pick up the car. They make buying a car so easy. More

Good to deal with It was time to buy a new car and went to Waikem Subaru and Brian Borntregerwas very easy to deal with. We work out a great deal and they went and foun It was time to buy a new car and went to Waikem Subaru and Brian Borntregerwas very easy to deal with. We work out a great deal and they went and found the car I wanted More

First Subaru Purchased We were in the market for a new vehicle before year end and have been getting great reviews on the Subaru Outback. We decided to check them out at Wai We were in the market for a new vehicle before year end and have been getting great reviews on the Subaru Outback. We decided to check them out at Waikem Subaru in Massillon. Brian Borntreger met us at the door of the dealership and showed us what was available. After going over the options and taking one for a test drive we settled on the one we felt would fit our needs and ended up taking it home with us. Brian was so helpful and answered all our questions, we were very comfortable working with him. We were only going to look at the Outback but we ended up with a buy. More

Very helpful dealership I was recently in the market for a new car and had the opportunity to work with Brian Borntreger. I have never worked with a more patient and caring I was recently in the market for a new car and had the opportunity to work with Brian Borntreger. I have never worked with a more patient and caring salesperson. Brian was not your typical pushy car salesperson but was a pleasure to work with. I wish the sale of the vehicle would have worked out and I put no blame on Brian. Had we been able to come to an agreement on the amount, I would have definitely purchased the vehicle from him. Brian does not control what the final sale of the vehicle is. I highly recommend anyone in the market for a new Subaru to contact Brian at Waikem. He is a great guy to work with. More

It was a great experience, Not a pushy salesman. Brian Borntreger was very helpful in explaining about sabaru auto's. He is very acknowledgeable about the outlook and lots of patience with explainin Brian Borntreger was very helpful in explaining about sabaru auto's. He is very acknowledgeable about the outlook and lots of patience with explaining all the bells and whistles to me. I would recommend Brian to my friends and family. More

Sales Worked with Mariah to get a new Subaru. I test drove different cars on several occasions. I called and emailed numerous times and throughout the proc Worked with Mariah to get a new Subaru. I test drove different cars on several occasions. I called and emailed numerous times and throughout the process Mariah was very patient and helpful. Loving my Legacy. I would recommend others to Waikem. More

Great working with Erik Bettinger We have purchased several new cars over the years and have to say this was the most pleasurable experience. Our salesman Erik is very knowledgeable, a We have purchased several new cars over the years and have to say this was the most pleasurable experience. Our salesman Erik is very knowledgeable, and every time we stopped in, he gave us his full attention. My husband and I stopped at another Subaru dealership and asked them to call us when they had a 2016 to look at, but we never heard from them. Not the case with Erik--even though it is farther for us to drive for service we felt the way we were treated makes it worth it. By the way, we love the car! More

Best experience ever with salesman Brian Borntreger My husband and I started the phase of car shopping about a year ago. We spoke to salesman Brian Borntreger, and he has been our go to guy ever since. My husband and I started the phase of car shopping about a year ago. We spoke to salesman Brian Borntreger, and he has been our go to guy ever since. This month we purchased 2 new outbacks from Waikem Subaru. Brian was a pleasure to work with. He knows his business and treated us with respect and kindness. We will recommend Brian to our friends and family. More

Perfect experience Worked with Rick Spieth. Great and informative test drive, followed by an excellent purchase experience. No xx, just a smooth simple process. Great Worked with Rick Spieth. Great and informative test drive, followed by an excellent purchase experience. No xx, just a smooth simple process. Great car from great people. More

Knowledgeable, Willing to Share I researched cars primarily thru Edmunds.com and Consumer Reports. I read in depth review on about 50 models, and test drove about 10 models. I had pr I researched cars primarily thru Edmunds.com and Consumer Reports. I read in depth review on about 50 models, and test drove about 10 models. I had pretty well narrowed my choice to a Subaru Outback (including a test drive at another dealer). when I went to Waikem. Erik was by far both the most knowledgeable of the many sales people I spoke with, and the most patient at explaining features and answering questions. He located a car with the options I wanted. When we negotiated a deal, I felt the final price was fair based on research on what others had paid. On the day I picked up the Outback, he spent about 3 hours with me - perhaps 45 minutes on paperwork, but mostly explaining the car and its features. Overall, Erik was probably the best sales person I have worked with, having bought about a dozen cars since 1970. More