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Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great experience We have purchased two vehicles from Waikem and specifically from Rick Ballas. He is knowledgeable and takes the time to make sure your questions are We have purchased two vehicles from Waikem and specifically from Rick Ballas. He is knowledgeable and takes the time to make sure your questions are answered about the vehicles. Tami Chaney in the service department is excellent and trustworthy. More
Rick Spieth - an incredible salesman I bought my 3rd Subaru from Rick this month. I've driven driven a Forester and an Outback and now I'm driving my 2nd Outback. The reason that I deal I bought my 3rd Subaru from Rick this month. I've driven driven a Forester and an Outback and now I'm driving my 2nd Outback. The reason that I deal with Rick, besides the fact that he is very handsome, is that he is a no nonsense, straight shooting, salesman. Rick is pleasant and honest during negotiations. Rick is the person who originally suggested that I test drive a Subaru and I've always had great experiences with my Subaru's. I don't know if I will ever go anywhere else for a car. As always thanks Rick for making my car buying experience easy and smooth. Diane Giovannelli More
1st Subaru I signed a lease today for my first Subaru with the help of Rick Spieth. He took the time to let me test drive several different cars when I wasn't q I signed a lease today for my first Subaru with the help of Rick Spieth. He took the time to let me test drive several different cars when I wasn't quite sure exactly what I wanted. I never felt pressured to make a decision and am thrilled with my Impreza!! More
IT WAS GREAT THANKS TO JEFF ROSHONG FOR GETTING ME INTO A GREAT VEHICLE. I WAS JUST LOOKING NOT READY TO BUY BUT JEFF SHOWED ME A 2015 ESCAPE AND IT WAS PERFECT. W THANKS TO JEFF ROSHONG FOR GETTING ME INTO A GREAT VEHICLE. I WAS JUST LOOKING NOT READY TO BUY BUT JEFF SHOWED ME A 2015 ESCAPE AND IT WAS PERFECT. WE ENDED GETTING THE DEAL DONE. THANKS AGAIN JEFF More
Used, pre-owned Outback Excellent customer service and will work with you on your best financing options for your budget. Wonderful team, amazing product and treated me like Excellent customer service and will work with you on your best financing options for your budget. Wonderful team, amazing product and treated me like family. Highly recommend. More
Rick at Subaru Went to the subaru dealership and had dealt with Rick. He was awesome and made sure I got the car that I exactly wanted . Even tho is was stressful fi Went to the subaru dealership and had dealt with Rick. He was awesome and made sure I got the car that I exactly wanted . Even tho is was stressful finding it. He still did . I highly recommend them . And I love my Subaru!! THANKS RICK😄 More
BEST CAR-BUYING EXPERIENCE I HAVE EVER HAD: RICK BALLAS Rick Ballas assisted me last week when I bought my new Subaru Legacy. He is an experienced professional who clearly understands the buyer's needs and Rick Ballas assisted me last week when I bought my new Subaru Legacy. He is an experienced professional who clearly understands the buyer's needs and understands his cars. He made the transaction quite pleasant, explaining every question I had in detail, showing me every element of the purchase agreement, and carrying that meticulous attention over when he explained the operation of the car. He is clearly a great asset to Waikem and to anyone looking for a new Subaru. I highly recommend Waikem Subaru and definitely recommend Rick. Of course, given the beauty, endurance, and safety of Subaru, I probably won't need a new one for many years! But if you do, call Rick Ballas! More
Traded in a vehicle I decided to look into trading my 2013 Ford Escape due to high mileage and trade-in value. I stopped into the Waikem Subaru on a Saturday morning to I decided to look into trading my 2013 Ford Escape due to high mileage and trade-in value. I stopped into the Waikem Subaru on a Saturday morning to take a look at a Subaru Forrester. I met a gentleman by the name of Rick Ballas who was very kind to work with. He let me test drive a couple different models and when I test drove the Forrester I fell in love. Rick was very informative and knew a lot about the interior and exterior features that are equipped on these mid size SUV's. He also mentioned that he drove one himself which made me feel good about this vehicle. He was not pushy and really made me feel comfortable reviewing my options of trading in my Ford. Honestly, I felt like Rick was genuine and forth right to work with. I have met other salesmen in other dealerships and I felt like I was just a number. You can tell when someone is just working to make commission on your sale versus someone who is trying to do their best for YOU as a customer. I felt Rick was very honest and open and honestly I enjoyed working with him! He made me laugh at times with his funny stories and smile. Rick was great and I felt that he did the best he could to get me the best value possible on my trade and purchase... along with the manager making the final decision whom I appreciated meeting also. Waikem Subaru should be proud to have someone like Rick representing this dealership. Thank you for making my experience in purchasing a new vehicle very great! More
Birthday-New Car Lease It was my Birthday, and for a few weeks before, I went everywhere looking to trade in my 2011 Subaru Forester to get into a lease instead of buy to ow It was my Birthday, and for a few weeks before, I went everywhere looking to trade in my 2011 Subaru Forester to get into a lease instead of buy to own..Finally I contacted Rick Ballas whom I purchased a Ford Escape lease and my Subaru years ago..I came in on my Birthday and he surprisingly worked out a deal with me on a 2018 Subaru Forester lease with a trade in of my 2011 Forester..I was supposed to buy my new license plate stickers that day, so it saved me from spending money on that, plus I got a great vehicle in place of mine.. Been driving it for 4 days and I couldn't be more happier with the transaction! Adrian Waikem got me through all the paper work and she knows her business famously! Thanks to all....Nick L. More
Kudos to Oliva, Chris Byron and Rick Minster Kudos to the Waikem Team. My first contact on your webpage was Olivia, where I was treated like I was the only person who mattered. She set up a meet Kudos to the Waikem Team. My first contact on your webpage was Olivia, where I was treated like I was the only person who mattered. She set up a meeting with Chris Byron to test drive the car I chose. His exceptional knowledge of each vehicle and finding the perfect fit for me will keep me as customer in the future. When co workers ask where did I buy my car..they will know it was from Waikem Subaru! More