![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Diehl Subaru
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 771 reviews
The experience was like buying a car with a friend From the moment we met Rick Spieth and Adrian Waikem it was an informative but low pressure situation. They listened to our questions, concerns and n From the moment we met Rick Spieth and Adrian Waikem it was an informative but low pressure situation. They listened to our questions, concerns and needs and answered thoughtfully. They provided great insights, common sense and humor so it felt like we were talking to a trusted friend. They made the experience easy and enjoyable! They even dog sat our golden retriever while we test drove vehicles! I would definitely recommend Rick, Adrian and Waikem Subaru. More
Excellent, pressure-free buying experience! This was the first time I bought a new car. As expected, I was initially overwhelmed. Dan Auman immediately alleviated my concerns and made the experi This was the first time I bought a new car. As expected, I was initially overwhelmed. Dan Auman immediately alleviated my concerns and made the experience stress-free and pleasant. Dan answered all of my questions and was unbelievably helpful throughout the entire process. I never felt pressured or hassled. I highly recommend Waikem Subaru and Dan to anyone looking to buy or lease a vehicle. While financing can be stressful, Jessica Potts simplified the process and answered all of my questions. Each Waikem employee with whom I had contact was pleasant and more than happy to assist me. I will definitely return. More
Waikem Subaru Hands down, the best dealership around!! This team is amazing!! They worked diligently around my crazy schedule and had my list of vehicles ready fo Hands down, the best dealership around!! This team is amazing!! They worked diligently around my crazy schedule and had my list of vehicles ready for me to test drive before I arrived. Just leased my 2nd Forrester from Erik Bettinger and the Waikem Subaru team and I seriously can't imagine being that pampered by any other dealership. Anytime I'm there, EVERYONE knows me not just Erik, my sales specialist. They create lasting friendships in their clients and that means a lot to me!! Thanks again, Waikem Subaru, I'm truly happy to be part of your Waikem family! Denise Baumberger More
Excellent customer service Really had a great experience today buying my new Subaru!! Everyone in the dealer greeted me with a smile and hello. Dan Auman was a pleasure to work Really had a great experience today buying my new Subaru!! Everyone in the dealer greeted me with a smile and hello. Dan Auman was a pleasure to work with i would highly recommend this dealership. More
Great experience From the minute we walked on the lot we were pleasantly greeted by salesman Dan Auman. He was very knowledgeable and helpful..Spent a lot of time with From the minute we walked on the lot we were pleasantly greeted by salesman Dan Auman. He was very knowledgeable and helpful..Spent a lot of time with us and never felt pressured at all. He was very accommodating and met our needs as to what we wanted. Would definitely go back to this dealership. More
Great Dealership Really liked this dealership, first one I've been in that hasn't just ignored me as soon as I walked in the door. Erik Bettinger was awesome and helpe Really liked this dealership, first one I've been in that hasn't just ignored me as soon as I walked in the door. Erik Bettinger was awesome and helped me get the Outback that I really wanted. These guys really work with you to make things happen, I'd definitely recommend them to anyone looking to get a new car. More
Best car buying experience ever I felt the employees at the dealership were helpful and friendly Bought my car from Dan Auman and answered all my questions and helped me to make t I felt the employees at the dealership were helpful and friendly Bought my car from Dan Auman and answered all my questions and helped me to make the best decision for me took the time to go over the car with me and to make sure I understood everything More
family freindly no pressure atmosphere We purchased a new legacy from Dan Auman. It was a very relaxed atmosphere, the staff was very nice and answered any question that we had. I would r We purchased a new legacy from Dan Auman. It was a very relaxed atmosphere, the staff was very nice and answered any question that we had. I would recommend dealing with the staff at Waikem Subaru. More
Relaxed Experience Starting with Tatum on the Internet on thru, this was a relaxed atmosphere. I leased a Crosstrek from Dan Auman and he was very helpful as my grandson Starting with Tatum on the Internet on thru, this was a relaxed atmosphere. I leased a Crosstrek from Dan Auman and he was very helpful as my grandson and I tested 2 different vehicles. He treated my 14 year old grandson like he treated me,, as did sales manager Bob Russel. I'd recommend Waikem Suburu. More
Our 2nd vehicle This is our 2nd Waikem vehicle and always the 1st place we start looking. Everyone was friendly and went out of their way to finish the deal for us, This is our 2nd Waikem vehicle and always the 1st place we start looking. Everyone was friendly and went out of their way to finish the deal for us, making sure we left with our car, even late on a Saturday. Rick Spieth was our salesman and was great and easy to work with. Thanks so much More