Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Brought my new car in for it's first oil change. Service was done in a timely manner as I waited on site for it. On my way home, I realized that the TPMS hadn't been reset. After trying to find Service was done in a timely manner as I waited on site for it. On my way home, I realized that the TPMS hadn't been reset. After trying to find instructions in the manual, I called the service department and was told that I had to drive back to the dealership to have it reset. Another hour of my time to drive there and back on my day off. Not the best first impression of the service department but they did give me a free oil change to use in the future. More
I was a little leery when the dealership changed hands, but my experience with Subaru service has been nothing but positive. I appreciate Rick’s knowledge and clear communication throughout the process. but my experience with Subaru service has been nothing but positive. I appreciate Rick’s knowledge and clear communication throughout the process. More
Paris took care of us. He was kind and helpful. Transaction made easy and they made sure everything is well taken care of. He was kind and helpful. Transaction made easy and they made sure everything is well taken care of. More
Very friendly & super helpful in sales & service. I would recommend this facility to friend’s & family I would recommend this facility to friend’s & family More
Diehl is our go to dealership for our vehicles. This is our second vehicle with them and we are looking to get 2 more in the near future. They treat you with respect and listen to your needs. This is our second vehicle with them and we are looking to get 2 more in the near future. They treat you with respect and listen to your needs. More
Jordan was amazing, he made it very comfortable for me after coming from another dealership that made me very uncomfortable car shopping by myself as a young woman. I could not be more pleased with the se after coming from another dealership that made me very uncomfortable car shopping by myself as a young woman. I could not be more pleased with the service he provided, and I’ve been on top of the world ever since I brought my Crosstrek home. Thank you isn’t enough!!! More
Really good experience. Service writer gave me a realistic timeline and that held. Comfortable environment waiting on the service. I gave 4 stars because nobody gets five Service writer gave me a realistic timeline and that held. Comfortable environment waiting on the service. I gave 4 stars because nobody gets five, unless 6 is highest and so on ad infinitum. More
Never thought buying a new car would be so easy. Would have liked to see the car detailed a little better before I picked it up. Otherwise everything was great. Would have liked to see the car detailed a little better before I picked it up. Otherwise everything was great. More
Very easy process. Kept me totally informed as to what was going on. Didn’t have time to read 1 chapter of my book. Happy. Kept me totally informed as to what was going on. Didn’t have time to read 1 chapter of my book. Happy. More