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Diehl Subaru

Massillon, OH

4.8
675 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans. Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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4231 Lincoln Way E.

Massillon, OH

44646

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Showing 675 reviews

October 04, 2024

Thorne did great. Give the guy a good raise. I’ll be back when I need a new car and will recommend you guys to anyone in the market for one. More

by Tommy B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

They were easy to work with. Had the car I was interested in and answered my questions More

by dianemerriman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Glad to see Rick back in the service department. Service was great he always explains service being done. More

by rgeiser.789
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rick, service dept.
October 03, 2024

Bought the car in 2018, so been going for service before it was Diehl. They've kept the same level of service I was used to. Everyone is always pleasant and helpful. More

by nancypritchard56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Schrader
September 30, 2024

Everything was perfect. I got there earlier than expected and they took my car promptly. The gentlemen that assisted me was very thorough, and cordial! Good job! More

by leelklee3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department. Don’t remember his bame
September 29, 2024

Awesome experience timely. Comfortable setting. Refreshments were available. Quiet atmosphere and courteous staff. Always provide quality service More

by GOINGFORIT56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Rick in service department was very attentive, kind and communication was great. Mechanic was excellent! More

by nancyvacaville
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Schrader
September 27, 2024

Friendly staff got in and out in reasonable amount of time. Thought some of the fees to change some bulbs might of been a little high More

by golfnut504
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None
September 24, 2024

They were very understanding of my situation and did everything to make the buying and trade-in process move smoothly. I also had my daughter buy her first subaru from this dealership. We are both very More

by Ceshadow79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Professional and helpful. I have not experienced that level of customer service before, when shopping for an automobile. More

by scotteli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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