
Diehl Subaru
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 774 reviews
We had a 3-Peat experience. Got our 3rd car in 3 years from Waikem and specifically working with Dan Auman. Best car salesman I've ever worked with. Patient, not pushy, listens to the customer and takes from Waikem and specifically working with Dan Auman. Best car salesman I've ever worked with. Patient, not pushy, listens to the customer and takes the time to make sure everything is handled with no surprises. We will check with Dan first when looking for our next vehicle. More
I had the best experience! Erik Bettinger is the best! He really took his time helping me through the process. I am very grateful to him and the dealership. I found the car online and we took care of everyth really took his time helping me through the process. I am very grateful to him and the dealership. I found the car online and we took care of everything via phone and email so all I had to do was sign on the day I came for my car. It was truly a pleasure to work with him and others at the dealership. I can't recommend them enough. More
We had a great buying experience at Waikem Subaru. Our sales person, Rick Spieth was very helpful, and took time to show us the features of our new car. We also appreciate the option of a follow up appoin sales person, Rick Spieth was very helpful, and took time to show us the features of our new car. We also appreciate the option of a follow up appointment to go over any questions we have after driving the vehicle for a couple of weeks. More
This is a great dealership! My buying experience with Erik Bettinger could not have been any better. He was very patient with me and explained all my options even calling after the sale was completed to Erik Bettinger could not have been any better. He was very patient with me and explained all my options even calling after the sale was completed to see if I had any questions. Best sales service ever! Dennis was very professional . More
My experience was great! The car buying process was made smooth and easy! Thorne Silvius helped me with everything that I needed, he was very professional and informative. I love my Subaru Forester! Thank y smooth and easy! Thorne Silvius helped me with everything that I needed, he was very professional and informative. I love my Subaru Forester! Thank you! More
My experience at Waikem Subaru was fantastic! Rick Spieth was very knowledgeable and answered all my questions. He explained every option (new, used, trade-in...) and did not pressure me in any way. Rick als was very knowledgeable and answered all my questions. He explained every option (new, used, trade-in...) and did not pressure me in any way. Rick also worked with my busy schedule and would have the vehicles ready to drive when I would arrive. I truly believe the Forester is a perfect fit for me and my family and I'm sooo happy with it. Dustin, the Sales Manager, checked in frequently and was also very helpful. Buying a car can be stressful and confusing but they were so friendly and easy to work with. Their attention to detail makes for excellent customer service. Craig was also great to work with. He helped me (with my husband on speaker) make some final decisions on warranties and I felt 100% confident after meeting with him. I'm looking forward to Waikem Subaru handling all my car needs for a long time! More
Best service ever! All personal are very professionals. The person who help me to get my very first new car, was Erik Bettinger (phone: 234-521-7437) is a great sale consultant. He is very knowledgeable an The person who help me to get my very first new car, was Erik Bettinger (phone: 234-521-7437) is a great sale consultant. He is very knowledgeable and he have a great customer service. I recomend this place to get a car, but also to get other good services. Thanks Waikem Subaru! ✌ More
I have never been treated so well at a car dealership! Our salesman Marc was very patient and respectful giving great advice and explaining all details! I'll never go anywhere else for a new car. Our salesman Marc was very patient and respectful giving great advice and explaining all details! I'll never go anywhere else for a new car. More
Great experience! I worked with both Dennis and Erik. Both were professional, knowledgeable and overall awesome! They were able to make me an incredibly fair, even gen I worked with both Dennis and Erik. Both were professional, knowledgeable and overall awesome! They were able to make me an incredibly fair, even generous, deal on my trade-in and got me the car I really wanted at an excellent price! I highly recommend this dealership. They will treat you right! More
Service after the sale Erik Bettinger was my direct sales source and he is great at after the sale follow-up! Friendly and professional service by all I encountered Erik Bettinger was my direct sales source and he is great at after the sale follow-up! Friendly and professional service by all I encountered More