Back

Diehl Subaru

Massillon, OH

4.8
774 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

Directions

By Type

Showing 774 reviews

February 17, 2024

Excellent experience. everyone we encountered worked with us to obtain the best outcome and the vehicle we wanted More

by donaspeakman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorn and Jessica Potts
February 17, 2024

Great service and overall experience! ! I love my new Ascent and would recommend Diehl Subaru to my friends! More

by mecoletta01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
February 16, 2024

Did not reset oil change alert ! We had to go back to have it done! Other than that all was fine More

by billandjoanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 16, 2024

The staff is very friendly and helpful. The scheduling process was smooth and the service was quick. Great coffee choices in the customer lounge too. More

by who_dey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
February 16, 2024

Treated very well Eric is one xxxx of a salesman he goes out of his way to help the customer in anyway possible never have a problem with you guys More

by jmcmullan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
February 15, 2024

Outstanding conversation with the service dept and the service manager. explained all that had to be done any why More

by jdglf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the service mge
February 15, 2024

I had been looking for a new or used Maverick. Every time one became available I was contacted quickly and courteously. Eric contacted me about a hybrid when it came in. He held it for me ( I l More

by jfbauer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
February 13, 2024

Everyone was very pleasant and cordial. Everything was completed in a timely manner. Atmosphere is very comfortable when there. More

by julpolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 13, 2024

Have been great so far. Had a warranty issue early on and was handled quickly. More

by richkjkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
February 12, 2024

Service is excellent at Diehl Subaru. Rick Shrader explains everything well that needs to done on my Forester. He helped me awhile back in November concerning a warranty on my battery. I More

by dlmason42250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shrader
...
42
...