Diehl Subaru

Service after the sale Erik Bettinger was my direct sales source and he is great at after the sale follow-up! Friendly and professional service by all I encountered Erik Bettinger was my direct sales source and he is great at after the sale follow-up! Friendly and professional service by all I encountered More

Great Experience This was the first time that I went to this dealership. Dan Auman absolutely made it the best experience possible. It was very reassuring to deal wi This was the first time that I went to this dealership. Dan Auman absolutely made it the best experience possible. It was very reassuring to deal with someone who not only was professional, but also made you feel like family. More

Best Dealership in Ohio! Hands down!! I could not have had a better more stress-free experience. Bob and his team provided nothing less than 5 star service from beginning to end. Starting with Lexi, who t had a better more stress-free experience. Bob and his team provided nothing less than 5 star service from beginning to end. Starting with Lexi, who took my reservation and got me started with Subaru. Marc Douglas, my Salesman who found the PERFECT car for me!! I am so in love with my New Subaru Outback! He made sure to take his time and that I was comfortable with my decision. I couldn't have asked for a better person to help me with what is usually a very stressful process. Craig Waikem cruised through the financing part with me. He covered every detail and made it a quick and pain-free experience. Last but not least the service department who graciously helped me with the wheels on my trade in. I am so greatful I chose to go to Waikem Subaru in Massillon. My family and I will be sure to be back. If you are searching for a car, be sure to see Marc or any of the other 5 star sales team. No doubt Marc & Waikem Subaru made a customerfor life. More

I had dan auman he got me exactly what I asked for and I won’t go to anyone else thanks again dan your great ! won’t go to anyone else thanks again dan your great ! More

Great experience! This is the 2nd lease with Waikem Subaru. Never had any problems. Great experience! Ask for Dan Auman, he is very knowledgeable about Subaru vehicles. This is the 2nd lease with Waikem Subaru. Never had any problems. Great experience! Ask for Dan Auman, he is very knowledgeable about Subaru vehicles. More

forester purchase the atmosphere at Subaru dealership was friendly and helpful erik and Jessica was very informative he had a answer for every question and he spent a the atmosphere at Subaru dealership was friendly and helpful erik and Jessica was very informative he had a answer for every question and he spent a long time with us to show all the vehicle operations More

The car shopping experience at Waikem Subaru was unlike any we have experienced before. No high pressure. Complete follow through with all questions and wishes. Vehicle arrived four weeks earlier than anti any we have experienced before. No high pressure. Complete follow through with all questions and wishes. Vehicle arrived four weeks earlier than anticipated. Dennis Kryder was a great salesman and went through all details of the car with us. Dan Auman assisted with the delivery process and explaining Subaru STARLINK. We appreciate that Dennis has responded to our questions and we look forward to our redelivery date at the end of the month. More

Just bought our first Subaru from Erik Bettinger and it was a great experience. The whole staff was very helpful in getting us a great deal on the right Subaru for us. was a great experience. The whole staff was very helpful in getting us a great deal on the right Subaru for us. More

Pleasent knowledgeable people Thorne and Rick helped with the sale of an Outback. Would recommend these guys and this dealership to anyone that will listen. No pressure, no hurry Thorne and Rick helped with the sale of an Outback. Would recommend these guys and this dealership to anyone that will listen. No pressure, no hurrying, just patient answers and respect. More

What an amazing dealership and experience! This is our What an amazing dealership and experience! This is our first Subaru and so far we are really enjoying it. My sales consultant, Rick Spieth, was ver What an amazing dealership and experience! This is our first Subaru and so far we are really enjoying it. My sales consultant, Rick Spieth, was very patient and helpful with me. There was literally NO pressure. I had researched and done "pricing" through various places online and Rick was more than willing to do and find the vehicle (Ascent) that I wanted. Rick is very knowledgeable of the Subaru's. He knows what features are available with certain packages and was able to help me get what I was looking for without breaking the bank. He even had the vehicle brought in from another dealership, due to the color that I wanted. The test drive was fun. He let me see what the vehicle is capable of, all the while explaining and allowing me to experience all of the various safety and comfort features of the car. The day my wife and I drove home with our new Ascent, once again NO sales pressure. Jessica (financing) was excellent to work with, very nice, polite, and professional. Rick was very helpful with once again showing, explaining, and setting up the various settings on our new Subaru. He helped us setup our Starlink and MySubaru accounts and showed us the various features available to us through the apps on our new SUV and made sure everything was working. He also got our first routine maintenance scheduled. Overall, my experience with Waikem Subaru, Rick Spieth, and the other employees was outstanding! I highly recommend and I'm looking forward to doing my business with them in the future. What a great group of professionals! More