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Diehl Subaru

Massillon, OH

4.8
774 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 774 reviews

April 03, 2024

None of the stereotypical car salesman hassles. They were helpful, patient and there was no pressure. More

by dravenecb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
April 03, 2024

Very friendly staff. Theyvare like a family. I am a customer since 1996. All are my friends More

by partha915@gmail,com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
April 02, 2024

Great service every time. Everything was taken care of that was requested and all questions answered. More

by sherylstanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
March 30, 2024

Peter and Paris, both assisted me, and both were extremely polite and helpful. They are an asset to your dealership. More

by gmwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and Paris
March 30, 2024

The noise that I have been dealing with for a few years and was never "heard" by previous service, finally discovered as a problem with the axle! Thanks to the service manager(whose name escapes me) couldn More

by tootsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
March 30, 2024

Rick was very helpful with test drive, information on the car and with making the purchase of the car seamless. More

by vjaninev7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick and Jessica
March 28, 2024

Everything went smoothly except I had to wait a while for a man in an office to give the go ahead. Don’t know his name. Paris Ball was great. More

by joandcelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Matt, Dennis Kryder
March 28, 2024

We waited a very long time for all of the process steps when we had an appointment and everything completed ahead of time. The vehicle could not be pulled into the dealership to go over it and it was bitt More

by mapresutti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan
March 25, 2024

The service personnel were very attentive and helpful. The staff has always made me feel very good about my decision to buy from Diehl. More

by wildhorn54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
March 24, 2024

Great experience. Bought from them before and would buy again, All encountered were friendly and knowledgeable More

by joymcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin & Rick
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