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Diehl Subaru
Massillon, OH
686 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 686 reviews
February 19, 2024
I purchased a brand new Subaru Outback from Diehl Subaru a few weeks. The sales associate we worked with was Jordan. The expierence from start to finish was excellent. Great customer service, all our questi a few weeks. The sales associate we worked with was Jordan. The expierence from start to finish was excellent. Great customer service, all our questions and concerns were addressed and resolved on-site. The financing process was easy and transparent, no gimmicks or tricks, which is very important to us. Highly reccomend working with Diehl for anyone who is looking! More
by danielle.varish
Employees Worked With
Jordan Delillo
Verified CustomerFebruary 15, 2024
The staff is very friendly and helpful. The scheduling process was smooth and the service was quick. Great coffee choices in the customer lounge too. The scheduling process was smooth and the service was quick. Great coffee choices in the customer lounge too. More
by who_dey27
Employees Worked With
Richard
February 15, 2024
I had been looking for a new or used Maverick. Every time one became available I was contacted quickly and courteously. Eric contacted me about a hybrid when it came in. He held it for me ( I l Every time one became available I was contacted quickly and courteously. Eric contacted me about a hybrid when it came in. He held it for me ( I live an hour and twenty minutes away). So I could test drive it. Every other dealership I contacted tried to sell me some other car knowing the Maverick they had was already sold. I recommend Diehl Subaru to anyone looking for a car. No pressure, just good sales etiquette. More
by jfbauer2
Employees Worked With
Eric
February 12, 2024
Service is excellent at Diehl Subaru. Rick Shrader explains everything well that needs to done on my Forester. He helped me awhile back in November concerning a warranty on my battery. I Rick Shrader explains everything well that needs to done on my Forester. He helped me awhile back in November concerning a warranty on my battery. I hope to continue with your dealership in the future! More
by dlmason42250
Employees Worked With
Rick Shrader
