Back

Diehl Subaru

Massillon, OH

4.8
774 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

Directions

By Type

Showing 774 reviews

May 25, 2024

Very kind gentleman received my car when I brought it in for service. Loved my free Froggy's car wash. More

by kimscarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
May 24, 2024

Answered all question and welcome any questions in the future. New owner of a Subaru will see about service. More

by mprince3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball, Erick Bettinger, Thorne Silvius
May 23, 2024

Everything was great, from start to finish! Devin was an awesome and thorough salesperson, Matt did a great job “reacquainting” me with things I had forgotten since delivery day, and service d More

by myislandawaits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Devin McVicker
May 23, 2024

Good experience with personalized follow up. I appreciated the hassle free experience as I don’t like to to haggle. More

by Punj4b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Delillo
May 23, 2024

Everything went well. Great follow up meeting with Matt Phillips. Paris Ball did a nice job. More

by hgene226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Paris Ball
May 22, 2024

The lease of my new Subaru was handled by Paris Ball. I was also introduced to the manager and the maintenance group. The deal went very smoothly. They followed up with me to see how everything went and More

by jackie_hazel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith in the finance department was very helpful as well, Paris Ball
May 20, 2024

Very friendly service department. Completed service in a timely manner. Explained everything that was performed on the car. More

by katlady128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
May 19, 2024

The sales manager Tim Smith honored what he said… honesty! The salesman Paris had answers for everything we asked.. without pressure Overall a very good job More

by J.EJ918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Paris Ball
May 16, 2024

Great group of people. Very easy to work with. Professional and knew their products well! More

by Cynthia.lowry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sorry, I cannot remember his name
May 14, 2024

Every person at Diehl Subaru was knowledgeable, kind, and helpful. I was pleased with the service I received and the transparency of the pricing. More

by tllama26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
...
29
...