Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Subaru
Massillon, OH
686 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 686 reviews
April 06, 2024
Rick the sales person was great! Getting my car from another dealer was a bit chaotic. I haven't bought a new vehicle in years. I would definitely go back. Getting my car from another dealer was a bit chaotic. I haven't bought a new vehicle in years. I would definitely go back. More
by mkahler515
Verified CustomerEmployees Worked With
Rick spieth
March 30, 2024
The noise that I have been dealing with for a few years and was never "heard" by previous service, finally discovered as a problem with the axle! Thanks to the service manager(whose name escapes me) couldn and was never "heard" by previous service, finally discovered as a problem with the axle! Thanks to the service manager(whose name escapes me) couldn't have been more helpful. I was giving this last chance to find the problem(which I was told was nothing) before contacting Subaru directly. This was my first Subaru purchase, and I have some confidence in the company, thanks to this service manager. More
by tootsc
Employees Worked With
Service manager
March 28, 2024
We waited a very long time for all of the process steps when we had an appointment and everything completed ahead of time. The vehicle could not be pulled into the dealership to go over it and it was bitt when we had an appointment and everything completed ahead of time. The vehicle could not be pulled into the dealership to go over it and it was bitterly cold outside. No one spoke to us except the sales person and finance person. I would expect the sales manager or GM to welcome and thank us for our business. I purchased another new vehicle from a completely different dealership and the experience was very different, in a good way. More
by mapresutti
Employees Worked With
Jordan
March 28, 2024
Everything went smoothly except I had to wait a while for a man in an office to give the go ahead. Don’t know his name. Paris Ball was great. a man in an office to give the go ahead. Don’t know his name. Paris Ball was great. More
by joandcelia
Employees Worked With
Paris Ball, Matt, Dennis Kryder
