Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The dealership was nice and clean looking. Everyone I had a conversation with was nice and informative. The salesman that I dealt with kept me informed of when my car would arrive and if there Everyone I had a conversation with was nice and informative. The salesman that I dealt with kept me informed of when my car would arrive and if there were any changes in the shipping of it. All in all good experience. More
When we received the car, there was dirt on the driver's door and around the ignition. We were surprised that the salesman did not take us to our car and give us a quick orientation about how to lock and door and around the ignition. We were surprised that the salesman did not take us to our car and give us a quick orientation about how to lock and unlock the car how to start the car how to set the radio and how to connect our phone. This is the fourth car we have purchased from this dealership and this is the first time we fell like we were on our own, not even a walk to our new car. More
Jordan was excellent to work with and he exceeded our expectations from start to finish. He presented an aggressive offer right out of the gate on the vehicle I was interested in and also for my trade. expectations from start to finish. He presented an aggressive offer right out of the gate on the vehicle I was interested in and also for my trade. I appreciate not having to play games and no dealerships in my area wanted to even give me a price without me going in to sit down with them first. We drove 2.5 hours to work with Diehl and we would do it again. Great dealership to work with! More
Had a great experience when I purchased my new Crosstrek. My salesman, Devin McVicker, made my purchase so smooth and easy. For every question I had, he had an answer immediately. He’s very knowledgable a My salesman, Devin McVicker, made my purchase so smooth and easy. For every question I had, he had an answer immediately. He’s very knowledgable about the vehicles he sells, which is a huge attribute. I never felt pressured or rushed at all, and he took time to sit in my new vehicle and go over every button and switch before I left the lot with my new car. Devin even took me back to the service and parts departments and introduced me to the contact persons there. It was just a pleasure all around dealing with Devin. Jessica from financing was also fun and efficient. More
Everyone was attentive, friendly, knowledgeable and efficient! They helped set up my iPhone to the Bluetooth in the car, Pete was very courteous, made sure I knew about the video to observe the work be efficient! They helped set up my iPhone to the Bluetooth in the car, Pete was very courteous, made sure I knew about the video to observe the work being done on my car and even walked me to the car to get the paper mat out. Very helpful and happy experience! More