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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

August 06, 2024

Was fast and friendly, Got in at appointed time and out in about 30 minutes. Thanks all. More

by Sljeremiah2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
August 05, 2024

Service was fast and friendly. However. Service person could not answer questions on car settings More

by patriciaMatchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people
August 05, 2024

Excellent, service friendly personnel will return for future problems with car. Highly recommend dielservice thank you diehl More

by mdunaway39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coletta
August 05, 2024

They take great care in keeping me informed about my Subaru. They are very good taking care of it as well great people working their A+ More

by bluedusterjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
August 05, 2024

They are always friendly and do the work in a timely manner. Much better than Diehl Kia More

by reneembeahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius, Jordan Delillo
August 05, 2024

I did not feel valued as a customer. I was passed on to someone else. More

by dasmith44647
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Schrader
August 04, 2024

All the staff I came in contact with were nice and helpful. Dealer didn’t have the model and package I wanted but worked to find me the one I wanted. More

by ddbb2
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Thorne Silvius
August 04, 2024

Professional, caring, patient, knowledgeable, good listeners. Extremely helpful in helping us find the right vehicle for our needs. More

by woolfhlw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
August 04, 2024

I spoke to four Subaru dealerships. Edie settling on Diehl. No one wanted to go the extra mile to find the suv I wanted except Diehl. They found the car and I bought from them. More

by pa.golkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Jordan Delillo
August 04, 2024

I did not have a good experience with this dealership for this warranty service work. More

by baldeaglephoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with sales on this warranty work.
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