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Diehl Subaru

Massillon, OH

4.8
772 Reviews

4231 Lincoln Way E.

Massillon, OH

44646

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Showing 772 reviews

August 07, 2024

Easiest car purchase I have ever made, I absolutely loved my experience with buying my subaru! More

by srcaplinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips, Paris Ball
August 07, 2024

This was a very smooth experience start to finish . Every one I interacted with was courteous and professional. There was great follow up to make sure everything was going well and to check if I had a More

by WALZER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith, Matt C, Bob (?), Matt Phillips
August 07, 2024

Ed and his boss went above and beyond to ensure I was satisfied with my decision. More

by smith2dedra1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
August 06, 2024

I have left 3 messages for Thorn to call me but have not received a call yet More

by Rjeanfarrar59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
August 06, 2024

Friendly, knowledgable, courtesy from everyone Appreciate the service managers explanation of testing results in plain language., More

by nic1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 06, 2024

Amazing dealership! Love my new cross trek. The staff was incredibly helpful. Devin knows his Subaru’s. More

by coleendlarrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
August 06, 2024

All our experiences at Diehl Subaru were beyond expectations. All the interactions with the sales team were friendly, courteous and professional. There follow up has been exceptional. More

by rstirpak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
August 06, 2024

I feel like I was pressured into financing with a bank that I didn't pick as it was after 5. Also, I keep finding more little things broken with the car (such as door speaker is cracked) or rust areas. More

by Zesty717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thorne Silvius, Devin McVicker
August 06, 2024

Good services this is why I come back for me trust is very important …thanks More

by manuchica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with none of those sales dept people
August 06, 2024

Everyone we spoke with was very friendly and had a smile. They answered our questions quickly and the visit was pleasant, as always. More

by nancyamartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
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