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Diehl Subaru
Massillon, OH
697 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 697 reviews
May 27, 2024
Service Dept: Great communication on the work required and progress. They are always friendly and helpful. Also, reasonable on what options are available. and progress. They are always friendly and helpful. Also, reasonable on what options are available. More
by Mikeszillat
Verified CustomerEmployees Worked With
Ryan Goodall in Service Dept
May 25, 2024
Very kind gentleman received my car when I brought it in for service. Loved my free Froggy's car wash. for service. Loved my free Froggy's car wash. More
by kimscarbrough
Employees Worked With
May 25, 2024
They were very helpful and very patient. Cannot thank them enough. They kept brining cars cor me to look at. Cannot thank them enough. They kept brining cars cor me to look at. More
by malotts1974
May 24, 2024
Answered all question and welcome any questions in the future. New owner of a Subaru will see about service. future. New owner of a Subaru will see about service. More
by mprince3
May 23, 2024
Everything was great, from start to finish! Devin was an awesome and thorough salesperson, Matt did a great job “reacquainting” me with things I had forgotten since delivery day, and service d Devin was an awesome and thorough salesperson, Matt did a great job “reacquainting” me with things I had forgotten since delivery day, and service department Ryan took great care of me when I added a bumper guard to my new Crosstrek. I’m a happy customer! More
by myislandawaits
May 23, 2024
Good experience with personalized follow up. I appreciated the hassle free experience as I don’t like to to haggle. I appreciated the hassle free experience as I don’t like to to haggle. More
by Punj4b
Employees Worked With
May 23, 2024
Everything went well. Great follow up meeting with Matt Phillips. Paris Ball did a nice job. Great follow up meeting with Matt Phillips. Paris Ball did a nice job. More
by hgene226
May 22, 2024
The lease of my new Subaru was handled by Paris Ball. I was also introduced to the manager and the maintenance group. The deal went very smoothly. They followed up with me to see how everything went and I was also introduced to the manager and the maintenance group. The deal went very smoothly. They followed up with me to see how everything went and if I had any questions about the car,. Paris did a very professional job and I recommend him if you’re interested in buying a Subaru. I had a very good experience at Diehl Subaru. And I highly recommend them for your next car. More
by jackie_hazel
Employees Worked With
Other Employees :
Tim Smith in the finance department was very helpful as well
May 20, 2024
Very friendly service department. Completed service in a timely manner. Explained everything that was performed on the car. Completed service in a timely manner. Explained everything that was performed on the car. More
by katlady128
Employees Worked With
