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Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I was driving on Rte 77 to Canton. My 2010 Subaru Forrester started smoking and the signals were flashing on / off telling me to Check the Engine etc., and fortunately, I was able to My 2010 Subaru Forrester started smoking and the signals were flashing on / off telling me to Check the Engine etc., and fortunately, I was able to drive and park at the Mercy Cleveland Clinic Hospital. I was very worried that our car may have seen its last days! (My Triple AAA driver took me to Diehl’s Subaru. I was grateful for him towing my car there!). When I first found out the Diehl’s Subaru of Massillon was where the car was being towed, and I was connected to Rick, he put me at ease. He told me he could arrange a ride home, bc I couldn’t contact my husband. (Thank you to Tim, who drove me home, also! He was kind and I appreciate that he drove me home!). Rick made me aware that my car could still be driven and repaired! My husband and Rick talked about the car’s assessment and what we could get fixed at this time! We feel SAFE about driving our car again! Thank you, Diehl’s Subaru of Massillon! We’re so appreciative! Cathy /Dave Harp More
They were so helpful and an answered all my questions. They took the time to explain everything and I appreciated that. They took the time to explain everything and I appreciated that. More
They were excellent They did their job like they’re supposed to and helped all the customers supposed to and helped all the customers More
Wonderful experience and great service from Erik. Answered all our questions and was not try to pressure us at all. Highly recommend this dealership and Erik as your salesman Answered all our questions and was not try to pressure us at all. Highly recommend this dealership and Erik as your salesman More
My wife and I both enjoyed working with salesman Erick and his sales manager. Erick was very knowledgeable about our new Outback's features and explained them to us clearly. and his sales manager. Erick was very knowledgeable about our new Outback's features and explained them to us clearly. More
Diehl Subaru did an awesome job working on my 2017 Subaru Impreza came in for some recalls and they found out my tube seals were bad showed me a video explained my option even though it took longer then I ex Impreza came in for some recalls and they found out my tube seals were bad showed me a video explained my option even though it took longer then I expected but thats ok thanks to them my car is running like a top again. The staff were very friendly I will definitely be returning customer to get my Subaru serviced. Why the 4 stars though is they could use some more comfortable chairs in the waiting room especially for some of the longer wait times. More