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Diehl Subaru
Massillon, OH
764 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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January 24, 2025
Exceptional care from professionals who strive to maintain their reputation as a leader in Subaru excellence in service. . maintain their reputation as a leader in Subaru excellence in service. . More
by donnaostrander
Verified CustomerEmployees Worked With
January 23, 2025
He was very kind and informed of the questions sincerely and comfortably responded to me and comfortably responded to me More
by GEUNHONGPARK78
Employees Worked With
January 23, 2025
Good good great good good good good great great great good good great good good great good good great good good great More
by pn1932
Employees Worked With
January 21, 2025
Called to see if still had vehicles, came to dealership, selected model, worked out trade Finished in no time selected model, worked out trade Finished in no time More
by druttig
Employees Worked With
January 18, 2025
Checked my car in for its second oil change. Rick was very friendly and professional. The service department and waiting room was very clean. While I was waiting, I received an email with a vide Rick was very friendly and professional. The service department and waiting room was very clean. While I was waiting, I received an email with a video of the underside of my car and the technician going over his checks. This is my first Subaru and I'm honestly amazed at the whole Subaru experience, from buying the vehicle, to being invited to a 'new owner' event at the dealership and the overall positive vibe. Now I understand why Subaru owners are so brand-loyal. More
by allanwilson.ohio
Employees Worked With
Rick Schrader (5 stars)
January 17, 2025
We were able to work out a great deal on new forester. Its our second forester we have purchased from thorne. He is great to deal with and made it quick and easy to put great deal together. Its our second forester we have purchased from thorne. He is great to deal with and made it quick and easy to put great deal together. More
by KCMOTO650
Employees Worked With
January 17, 2025
The experience working with Jordan and the entire team at the dealership was as enjoyable as going into debt for 30K can be :) Jordan was helpful, knowledgeable, and his communication was great. The rep in f the dealership was as enjoyable as going into debt for 30K can be :) Jordan was helpful, knowledgeable, and his communication was great. The rep in finance (I do not recall her name) and Matt in delivery were friendly and helpful, as well. Overall it was a good experience. More
by emvaughn1
Employees Worked With
January 16, 2025
Easy checkin and the service agent was polite and professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items, also polite and professional. More
by lmcbanejr
Employees Worked With
Not sure of whom it was talked with.
