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Diehl Subaru
Massillon, OH
676 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 676 reviews
Verified Customer
June 04, 2024
The salesmen and managers were all friendly and knowledgable concerning the vehicles I was considering purchasing. They were willing to answer questions about the use of devices on the vehicle I c knowledgable concerning the vehicles I was considering purchasing. They were willing to answer questions about the use of devices on the vehicle I chose after I purchased it. The staff made the purchase experience quick and as easy as possible. More
by stanford2
June 03, 2024
Very friendly and considerate. Explained what was being done thoroughly, and went over in detail all aspects of the 10 point inspection. I was very satisfied. Explained what was being done thoroughly, and went over in detail all aspects of the 10 point inspection. I was very satisfied. More
by MGOB1107
Employees Worked With
Unkown
June 03, 2024
Service dept has gone downhill for some reason. I spent two hours there with no resolution and a $200 invoice I was told would be $50. Probably not going back! I spent two hours there with no resolution and a $200 invoice I was told would be $50. Probably not going back! More
by staceyd12
Employees Worked With
None
June 02, 2024
A very professional team and an overall good experience. I would highly recommend Diehl Subaru. I would highly recommend Diehl Subaru. More
by jnv686
Employees Worked With
June 01, 2024
Very helpful with going through the motions and such and the salesperson had me in a car in short order. Only small complaint is it did take most of the day, but it was busy so no real issue. the salesperson had me in a car in short order. Only small complaint is it did take most of the day, but it was busy so no real issue. More
by zachariah.b.cohen
Employees Worked With
May 31, 2024
An amazing dealership with great associates and managers! They made the process extremely easy and stress free! Eric Bettinger did an amazing job explaining and going over the features of my new vehicle. Thi They made the process extremely easy and stress free! Eric Bettinger did an amazing job explaining and going over the features of my new vehicle. This dealership blows the competition away! I recommend Diehl Subaru to anyone looking for a vehicle! More
by Courtneysue18
May 28, 2024
The technician while doing the video of my car talked to softly, I could not understand what he was saying. Other than that, the visit was fine. softly, I could not understand what he was saying. Other than that, the visit was fine. More
by safcats4
Employees Worked With
May 27, 2024
Service Dept: Great communication on the work required and progress. They are always friendly and helpful. Also, reasonable on what options are available. and progress. They are always friendly and helpful. Also, reasonable on what options are available. More
by Mikeszillat
Employees Worked With
Ryan Goodall in Service Dept
