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Diehl Subaru

Massillon, OH

4.8
697 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans. Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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4231 Lincoln Way E.

Massillon, OH

44646

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Showing 697 reviews

August 05, 2024

Excellent, service friendly personnel will return for future problems with car. Highly recommend dielservice thank you diehl More

by mdunaway39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coletta
August 04, 2024

Everyone is extremely friendly, helpful, knowledgeable without being a high pressure sales men. I am very happy with my experience and love my new vehicle! More

by kmagerkurth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

I did not have a good experience with this dealership for this warranty service work. More

by baldeaglephoto
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Did not work with sales on this warranty work.
August 04, 2024

Professional, caring, patient, knowledgeable, good listeners. Extremely helpful in helping us find the right vehicle for our needs. More

by woolfhlw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
August 04, 2024

All the staff I came in contact with were nice and helpful. Dealer didn’t have the model and package I wanted but worked to find me the one I wanted. More

by ddbb2
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thorne Silvius
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

I spoke to four Subaru dealerships. Edie settling on Diehl. No one wanted to go the extra mile to find the suv I wanted except Diehl. They found the car and I bought from them. More

by pa.golkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Asked them twice to fix air conditioning and they said there was nothing wrong. Got it fixed locally. More

by m.mcclaugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
August 01, 2024

Awesome service. No pressure. Everyone was very attentive and took their time with us. Our salesman Dan was exceptional. More

by lsweely19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

My experience at Diehl Subaru of Massillon was great. .The staff was friendly from the Sales to Service. also financing ..They were all knowledgeable about the Subaru brand & all it features.. Eric my sal More

by mgill7011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I want to say Tim in financing??
July 04, 2024

Every thing promised with the purchase of the automobile was exicuteed as promised. End of message. More

by billmillerpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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