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Diehl Subaru

Massillon, OH

4.8
697 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans. Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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4231 Lincoln Way E.

Massillon, OH

44646

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Showing 697 reviews

August 06, 2024

I feel like I was pressured into financing with a bank that I didn't pick as it was after 5. Also, I keep finding more little things broken with the car (such as door speaker is cracked) or rust areas. More

by Zesty717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thorne Silvius
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McVicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Amazing dealership! Love my new cross trek. The staff was incredibly helpful. Devin knows his Subaru’s. More

by coleendlarrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Friendly, knowledgable, courtesy from everyone Appreciate the service managers explanation of testing results in plain language., More

by nic1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 06, 2024

Was fast and friendly, Got in at appointed time and out in about 30 minutes. Thanks all. More

by Sljeremiah2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I have left 3 messages for Thorn to call me but have not received a call yet More

by Rjeanfarrar59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

All our experiences at Diehl Subaru were beyond expectations. All the interactions with the sales team were friendly, courteous and professional. There follow up has been exceptional. More

by rstirpak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

They take great care in keeping me informed about my Subaru. They are very good taking care of it as well great people working their A+ More

by bluedusterjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I did not feel valued as a customer. I was passed on to someone else. More

by dasmith44647
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Schrader
August 05, 2024

They are always friendly and do the work in a timely manner. Much better than Diehl Kia More

by reneembeahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Service was fast and friendly. However. Service person could not answer questions on car settings More

by patriciaMatchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people
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