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Diehl Subaru
Massillon, OH
770 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 770 reviews
October 17, 2024
Never thought buying a new car would be so easy. Would have liked to see the car detailed a little better before I picked it up. Otherwise everything was great. Would have liked to see the car detailed a little better before I picked it up. Otherwise everything was great. More
by Randyrecord
Verified Customer
October 16, 2024
Very easy process. Kept me totally informed as to what was going on. Didn’t have time to read 1 chapter of my book. Happy. Kept me totally informed as to what was going on. Didn’t have time to read 1 chapter of my book. Happy. More
by cjrussell
Employees Worked With
October 15, 2024
From start to finish and the ease of making the appointment online, the ease and customer service is beyond great. This dealership is the best i have ever dealt with. I forget the guy's name that c appointment online, the ease and customer service is beyond great. This dealership is the best i have ever dealt with. I forget the guy's name that checked me in for the service, he is always so nice and professional More
by skipe526
Employees Worked With
October 15, 2024
I had prompt parts delivery and fast customer service for warranty repair on my Outback. They even let me test drive a WRX while I waited. warranty repair on my Outback. They even let me test drive a WRX while I waited. More
by TDPOOLE
Employees Worked With
October 11, 2024
Very helpful & knowledgable sales staff! Will recommend Diehl to my family and friends. Good follow-up after purchase. Will recommend Diehl to my family and friends. Good follow-up after purchase. More
by Kim
October 11, 2024
Great customer service. Good to work with. Answered all of our questions and helped us find a new car that we love. Good to work with. Answered all of our questions and helped us find a new car that we love. More
by kpringle2006
Employees Worked With
October 11, 2024
We had an issue with our Outback. Diehl Service Dept. was able to look at it the next day, tell us what needed to be done and make the repairs. We were pleased that we could watch a Diehl Service Dept. was able to look at it the next day, tell us what needed to be done and make the repairs. We were pleased that we could watch a video to explain the problem. Quick, friendly service. More
by sjwarden
Employees Worked With
Richard Schrader
