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Diehl Subaru

Massillon, OH

4.8
676 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans. Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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4231 Lincoln Way E.

Massillon, OH

44646

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Showing 676 reviews

August 09, 2024

They were very good at communicating my car’s needs and gave me the opportunity to make the best decision for me More

by lvallison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Dan Auman was the best, really helped me out with my situation and made it a success. More

by cjfcoffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Arrived early and was explained through the process as it was my first visit. Out in about 40 minutes for oil change. Waiting room comfortable. Staff friendly. More

by jasonvalentinescrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Erik the sales person was wonderful, second time using him. The sales manager was great and made the deal happen. Excellent experience. More

by iainrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

This was a very smooth experience start to finish . Every one I interacted with was courteous and professional. There was great follow up to make sure everything was going well and to check if I had a More

by WALZER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Smith, Matt C, Bob (?)
August 07, 2024

Ed and his boss went above and beyond to ensure I was satisfied with my decision. More

by smith2dedra1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Easiest car purchase I have ever made, I absolutely loved my experience with buying my subaru! More

by srcaplinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Good services this is why I come back for me trust is very important …thanks More

by manuchica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with none of those sales dept people
August 06, 2024

Everyone we spoke with was very friendly and had a smile. They answered our questions quickly and the visit was pleasant, as always. More

by nancyamartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I feel like I was pressured into financing with a bank that I didn't pick as it was after 5. Also, I keep finding more little things broken with the car (such as door speaker is cracked) or rust areas. More

by Zesty717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thorne Silvius
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McVicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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