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Diehl Subaru
Massillon, OH
697 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 697 reviews
September 05, 2024
Diehl provides fast, professional, and courteous service. Other repair shops struggled to identify the mechanical problem with my vehicle. Diehl quickly pinpointed the source of the problem and fixed it perm Other repair shops struggled to identify the mechanical problem with my vehicle. Diehl quickly pinpointed the source of the problem and fixed it permanently. More
by rwolffman
Verified CustomerEmployees Worked With
September 05, 2024
Service good but they didn’t finish the maintenance schedule update and it’s still showing on my dash display. I can’t get it off schedule update and it’s still showing on my dash display. I can’t get it off More
by jag4232
Employees Worked With
September 02, 2024
Very good sales person. Knowledge of vehicle was overwhelming. Would like to thank him for all his help in buying Our third Subaru. Very happy with the Diehl Subaru dealersh Knowledge of vehicle was overwhelming. Would like to thank him for all his help in buying Our third Subaru. Very happy with the Diehl Subaru dealership. More
by christmaspast02
Employees Worked With
September 01, 2024
Erik was such a delight to work with and helped us through the whole process easily and quickly. through the whole process easily and quickly. More
by eweiss3
Employees Worked With
August 31, 2024
We had a really good experience from walking up and being greeted to the low pressure negotiations. greeted to the low pressure negotiations. More
by Vez
Employees Worked With
August 31, 2024
They were awesome very helpful they did a great job and they were great and knowledgeable they were great and knowledgeable More
by fairlessgrad2009
Employees Worked With
August 31, 2024
I went to service to order a driver's side tail light cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. When it got to be 3:00 ,I called them and was told there was no record of it being in and was transferred to the service dei. No one ever answered. Saturday came and I still haven't received any information about when it would arrive and could be installed. More
by Jeanie Deutschman
Employees Worked With
Don't know their names but it was whomever was working the parts dept. And the older gentleman who was in the dry dept.
August 30, 2024
Clean, friendly, nice people. They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other diplays they had. No one came to see if I had questions or needed help which was disappointing. They were not busy at the time I was there. More
by valtaylor76
Employees Worked With
Service department
