Diehl Subaru

Jared was amazing. I love my new crosstrek. My a subaru and do it from Jared. I love my new crosstrek. My a subaru and do it from Jared. More

Deihl Subaru in Massillon, Ohio is very professional, organized and friendly. They stay in touch on a regular basis by emails or calls. organized and friendly. They stay in touch on a regular basis by emails or calls. More

I couldn’t be more impressed with the process of buying my Crosstrek from Diehl Subaru! Dan Auman, my sales person was so informative (without being condescending, which is an experience I’ve dealt with pr my Crosstrek from Diehl Subaru! Dan Auman, my sales person was so informative (without being condescending, which is an experience I’ve dealt with previously). He stayed after hours when there was a complication with my trade in, (a title issue with my previous finance company) and even came in on his day off to finish the process. The sales manager was so accommodating, and everyone I encountered from the receptionist I spoke to initially to set up the test drive, to the other sales staff, who offered me refreshments, could not have been more pleasant and professional! Tim Smith, who did my financing was amazing as well, and also stayed late to help me get the best interest rate, and to understand which warranty would work best for me, without making me feel like he was “selling” me something I didn’t want or need. Top notch staff, a seamless buying experience, and exceptional people skills make all the difference when there’s a car dealership on every corner. Diehl Subaru has exceeded expectations, and earned my loyalty for life. More

Service done on time. However. there was a slight odor when I got in the car However. there was a slight odor when I got in the car More

Rick did a great job in explaining and purchase of my new Subaru. The vehicle is the fourth car purchased from him. Matt also did a great job in explaining the functions of my Subaru to me. Both are great pe Subaru. The vehicle is the fourth car purchased from him. Matt also did a great job in explaining the functions of my Subaru to me. Both are great people to work with!! More

Everyone is so friendly & great treats. Justice was very helpful in explaining things to me. Justice was very helpful in explaining things to me. More

Very courteous staff, appointment was timely as we were told. Like the extra perks, car wash told. Like the extra perks, car wash More

I was driving on Rte 77 to Canton. My 2010 Subaru Forrester started smoking and the signals were flashing on / off telling me to Check the Engine etc., and fortunately, I was able to My 2010 Subaru Forrester started smoking and the signals were flashing on / off telling me to Check the Engine etc., and fortunately, I was able to drive and park at the Mercy Cleveland Clinic Hospital. I was very worried that our car may have seen its last days! (My Triple AAA driver took me to Diehl’s Subaru. I was grateful for him towing my car there!). When I first found out the Diehl’s Subaru of Massillon was where the car was being towed, and I was connected to Rick, he put me at ease. He told me he could arrange a ride home, bc I couldn’t contact my husband. (Thank you to Tim, who drove me home, also! He was kind and I appreciate that he drove me home!). Rick made me aware that my car could still be driven and repaired! My husband and Rick talked about the car’s assessment and what we could get fixed at this time! We feel SAFE about driving our car again! Thank you, Diehl’s Subaru of Massillon! We’re so appreciative! Cathy /Dave Harp More

They were so helpful and an answered all my questions. They took the time to explain everything and I appreciated that. They took the time to explain everything and I appreciated that. More

Took the time to explain what was wrong and how we could take care of it the next time it happened take care of it the next time it happened More