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Diehl Subaru
Massillon, OH
696 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 696 reviews
November 24, 2024
Jared served us well in the purchase of our pre-owned SUV. And the dealership worked with us when we were delayed in getting the cash freed-up for our purchase. We couldn't have had a better experience t SUV. And the dealership worked with us when we were delayed in getting the cash freed-up for our purchase. We couldn't have had a better experience that what we had with Diehl Subaru. More
by ronaldwwaters
Verified CustomerEmployees Worked With
Jared Ady
November 23, 2024
Straight forward, convenience, friendly, efficient. From test drive, price, customer service, finance - all good. Car is clean and dealer offered many services for years to come From test drive, price, customer service, finance - all good. Car is clean and dealer offered many services for years to come More
by rozlin.carroll
November 22, 2024
Staff was always available to answer questions and followed up to make sure I was satisfied followed up to make sure I was satisfied More
by rcj670
November 22, 2024
Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I will have to make another appointment. Also, a "quiet room" or maybe a separate family waiting room would be great. I (and other customers, the waiting room was packed) had to listen to 3 preschoolers crying, squealing, and having tantrums for 2 hours. More
by nancypritchard56
Employees Worked With
No sales, service rep Richard Schrader.
November 22, 2024
-Helpful, clean, attentive and friendly! everything we could have expected When buying a new car! everything we could have expected When buying a new car! More
by p.crowell
November 21, 2024
We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More
by pvanek
Employees Worked With
November 17, 2024
The salesman were very helpful and searched for a used Subaru that we were interested in . Subaru that we were interested in . More
by weddyjohnston
