Diehl Mitsubishi

I had the best customer service experience during my last visit at Diehl of Massillon last visit at Diehl of Massillon More

My service manager Chris got me in at the promised time and out on time as well. Basic service visit but he made sure I was covered under the 3 year service plan. He answered my questions and even gave me and out on time as well. Basic service visit but he made sure I was covered under the 3 year service plan. He answered my questions and even gave me tips on where to grab a bite near the dealership. After a couple years of bad service at another Hyundai dealership, I am thrilled that I made the change to Diehl. More

Amazing! !! Sales staff are so friendly! And they went above and beyond to assist me in finding the right car! I would recommend Diehl Hyundai of Massillon to !! Sales staff are so friendly! And they went above and beyond to assist me in finding the right car! I would recommend Diehl Hyundai of Massillon to anyone in need of a new automobile! Again...absolutely exceptional staff!!!! More

Avery & Christian made the purchase of my 2024 Sonata so amazing! Very thankful for them! amazing! Very thankful for them! More

Service team very professional and personable. Will recommend to friends and family. Although the name has changed, the service is awesome. Will recommend to friends and family. Although the name has changed, the service is awesome. More

Fantastic service for my Kona! Was skeptical when the dealership changed hands but it has been a wonderful experience. Very professional, detailed explanations. I love the new v Was skeptical when the dealership changed hands but it has been a wonderful experience. Very professional, detailed explanations. I love the new videos of work in progress and what the technicians find. Very nice to SEE evidence of issues. More

CHRIS and Tim were very attentive. CHRIS explained all my options and answered all my questions. It was a very pleasant experience. CHRIS explained all my options and answered all my questions. It was a very pleasant experience. More

Everything proposed that needed addressed was, timely, very thorough. Excellent customer serviceprovided by Matt, very appreciated. very thorough. Excellent customer serviceprovided by Matt, very appreciated. More

I feel that everything was hectic and unorganized from the beginning. I was NOT happy with the outcome. I feel the technician could have tried a little harder. It is an engine issue and I have ALL my oil the beginning. I was NOT happy with the outcome. I feel the technician could have tried a little harder. It is an engine issue and I have ALL my oil changes and paperwork on my vehicle. More

I actually visited Diehl Hyundai. Great service given by the service department . I was helped by Robert Great service given by the service department . I was helped by Robert More