Diehl Mitsubishi

i have bought 2 cars off waikem in the last yr. i love this dealership!! mike is an awesome salesman and very pleasant. hes not pushy and listens to your needs. i would and have referred people to this dealership!! mike is an awesome salesman and very pleasant. hes not pushy and listens to your needs. i would and have referred people to him. jorge is also a nice man to deal with. he always says hi and always willing to work with the finances i can afford. i recently bought a used car for my 16 yr old. they showed me some decent cars for the price i could afford... i found a couple issues and they fixed them for me i would continue to buy from them!!! More

I have purchased a couple of vehicles, and so far Waikem has been the best experience. Roger and George were both very helpful. i would highly recomend this dealership to anyone searching for a new or used has been the best experience. Roger and George were both very helpful. i would highly recomend this dealership to anyone searching for a new or used vehicle. More

Terry was very helpful and friendly. She went above and beyond what she had to do. They didn't have the color I wanted so she actually went to another dealer to pick it up so I could have the new Mitsubis beyond what she had to do. They didn't have the color I wanted so she actually went to another dealer to pick it up so I could have the new Mitsubishi Outlander for my vacation in South Carolina. I am very pleased with her. More

I bought a 2004 Dodge Neon from Doug Alsept last week at the wholesale lot and I love my car. I also purchased a CRV @ 2 years ago from him and he treated me very well so i went back. Thanks Doug and keep u the wholesale lot and I love my car. I also purchased a CRV @ 2 years ago from him and he treated me very well so i went back. Thanks Doug and keep up the good work! Jayme Delong More

Terry and Sam treated me great. I was looking for a affordable car to get to and from work within my budget. Sam took me every where to look at all the cars in my range. Terry and Sam are the best in affordable car to get to and from work within my budget. Sam took me every where to look at all the cars in my range. Terry and Sam are the best in the buisness. No pressure and they treat you very well. Terry and Sam went way beyond the standards of what customer service should be! I will be comming back for sure. More

My husband and I purchased a van from Terry this past fall, and also purchased Waikem's oil change package at that time. I recently went in to Waikem to use my first oil change. Prior to the oil change fall, and also purchased Waikem's oil change package at that time. I recently went in to Waikem to use my first oil change. Prior to the oil change, I called Terry Warren, and she was more than happy to make an appointment for me with the service center on the day that I was available. On the day of the appointment, she personally took me to the service center, and made sure I was all set. Chuck in service took it from there and handled my service very professionally. I am so pleased with the customer service I have received during both of my recent visits to Waikem Mitsubishi! More

I bought a new Mitsubishi Outlander last summer. Since that time I have brought it in and had the oil changed. Chuck in service was very helpful. Terry arranged the appointment for me and the whole proc that time I have brought it in and had the oil changed. Chuck in service was very helpful. Terry arranged the appointment for me and the whole process was very smooth and hassle free. More

My husband and went to Waikem looking for a Truck that fit our needs. Mike and Jorge went to the moon and back to help us find exactly what we needed. Mike definitely understood what we were looking fo fit our needs. Mike and Jorge went to the moon and back to help us find exactly what we needed. Mike definitely understood what we were looking for with options and price. This would be the third vehicle we bought from Mike at Waikem, and we couldn't be happier. We have been to many dealerships over the years, and have not come across one that remotely compares to Waikem. I would defiantly recommend anyone looking for a car, new or used to stop in at Waikem and talk to Mike and Jorge before looking anywhere else. We definatley will be back. More

Teresa Warren, "Terry", our sales lady helped us threw finding the best vehicle for us. When we came in to the dealership the staff was very helpful. They knew everything about the vehicle. Terry us threw finding the best vehicle for us. When we came in to the dealership the staff was very helpful. They knew everything about the vehicle. Terry, was friendly, very helpful and knows the vehicle she was selling. The paperwork was done in a quick amount of time. This is the fourth vehicle I have purchased from Waikem. I have a friend for life with Terry, I didn't know her before this experience but in the future if I was to buy another car...it would be from Terry at The Waikem Auto Family. More

On October 4, 2011 my wife and I made the BIGGEST mistake of our lives by driving onto the lot at Waikem Mitsubishi. We knew going in that our credit was bad and the salesmen, Jeff, pressured us on a 2008 Ch of our lives by driving onto the lot at Waikem Mitsubishi. We knew going in that our credit was bad and the salesmen, Jeff, pressured us on a 2008 Chrysler Town and Country LX with 58,000 miles BEFORE even showing us the van. And talk about PRESSURE SELLING, OMG!! After an hour of waiting to see the van and drive it, we returned to the lot and were told we had been approved through Wells Fargo. The price they sold us the van was $14,500 and they then pressured us into tacking on another $3,000 for some BS warranty as it turns out. Then, just the other day in the mail, we received a flier from Waikem saying they need Town and Country's to sell and would give us $11,150 in trade. That caused us to be very suspicious as well as furious to say the least. So, today (March 29, 2012)we drove to Progressive Chevrolet where they had a 2010 Chrysler Town and Country Touring with 35,000 miles and priced at $16,400. We were told that the most they could give us in trade was between $8,000 and 9,000 which is nearly DOUBLE what we owe if we were to pay the van off. The payoff currently for the van Waikem saw us coming for is $16,838!!! If you have credit problems, I STRONGLY recommend that for your own good to STAY AS FAR AWAY AS POSSIBLE FROM THESE UNETHICAL AND DISHONEST FRAUDS!!! Furthermore, once we left Progressive, I called to talk with Waikem. I got some rum dum who said the sales manager was with a customer and could she take a message and he'd return my call. I described exactly what you see above to her and was assured that he would call me. Guess what, to NO surprise, I received NO call and most likely wont. Or, perhaps I will since I filed a complaint with the Canton, OH BBB More