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Diehl Kia of Massillon - Service Center

Massillon, OH

4.4
211 Reviews

211 Reviews of Diehl Kia of Massillon - Service Center

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September 19, 2024

Molly and crew are always so pleasant and easy to work with. Highly recommend to those who inquire! More

by robinmejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
September 18, 2024

I feel that they could have done a lot more than they did sense we had purchased two of these sportages ! I will take my business elsewhere! More

by waltergayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
September 17, 2024

The service writer was friendly prompt and knowledgeable The work performed was excellent And on time More

by STEVE.ALLENSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Ryan
September 16, 2024

Courteous, on time, efficient, and at this time we have no other problems. Liove the car More

by donandpattipage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wengard
September 15, 2024

Service was great, no complaints. In and out quick- nice area to wait- chargers if you needed or drinks. More

by littlemrsT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Diehl is absolutely an awful place to buy a car from or take a car for maintenance work. I will never take my car back here or buy a car again here. More

by alyssarogers1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi
September 12, 2024

They were very good and took care of fast thank you was very satisfied trip More

by l_bollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

It was wonderful customer service. I'm purely satisfied with the service diehl gives. Thank you!☺️ More

by brandonhoskins76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
September 05, 2024

After my Telluride was serviced for a call-back item none of the functions like my navigation would work. I will call for an appointment to get this corrected. More

by mikeobrien0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 04, 2024

I was a little disappointed after my service. They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I More

by Sara_minard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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