Diehl Kia of Massillon - Service Center

The service department and all the employees I dealt with were fantastic and kept me informed. They did a great job. were fantastic and kept me informed. They did a great job. More

fast reliable and informant. did the job quickly and fast. very satisfied with service. good job. did the job quickly and fast. very satisfied with service. good job. More

Very fast and courteous . Explained everything very well to me and did not take long at all Explained everything very well to me and did not take long at all More

The service was great and very quick. I would definitely recommend Diehl Kia to anyone in the market for a car. I would definitely recommend Diehl Kia to anyone in the market for a car. More

After repair requested additional information on recalled software updates and staff appeared indifferent and acted as though they had no knowledge of the situation. Didn’t even try to address the problem. software updates and staff appeared indifferent and acted as though they had no knowledge of the situation. Didn’t even try to address the problem. More

The staff was very helpful and I was in and out quickly. I even had a recall fixed I even had a recall fixed More

We know for sure our car was damaged in the service garage and after going in twice, calling everyday for two weeks, we have gotten no response. We will never be returning and taking our business to a garage and after going in twice, calling everyday for two weeks, we have gotten no response. We will never be returning and taking our business to a different Kia, along with posting a review online shortly. We will make sure others know not to come. More

Service center was difficult to identify… not labeled. No clear identification or direction for first time customers No clear identification or direction for first time customers More

Molly was very thorough and outright and honest about what needed done to my vehicle it's been an amazing experience. what needed done to my vehicle it's been an amazing experience. More

Everyone was so friendly and the process was easy. I will definitely come back here for my next oil change. I will definitely come back here for my next oil change. More