Diehl Kia of Massillon - Service Center

The only service department I trust! Friendly advisors, service is always done right and in a timely manner and fair pricing. Highly recommend! Friendly advisors, service is always done right and in a timely manner and fair pricing. Highly recommend! More

Didn't fix one of the main problems. Poor follow up with customer.any attempts made to call them with no call back. Poor follow up with customer.any attempts made to call them with no call back. More

Good service. Or hard to get appointment. Service people keep you updated on your car. Or hard to get appointment. Service people keep you updated on your car. More

Good services got in check in in quickly. And the time I waited for service did not exceed what they told me And the time I waited for service did not exceed what they told me More

Everyone there was very nice and did a great job on my car. Would recommend. car. Would recommend. More

They did a xxxxty job didn’t put battery back in car left windows down left fuse box out of truck electric worked when it went in now nothing I won’t ever bring a vehicle there or buy from you guys ever windows down left fuse box out of truck electric worked when it went in now nothing I won’t ever bring a vehicle there or buy from you guys ever More

Experience with KA in general is very poor. The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every si The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every six mo. - very difficult to believe as the outside of each tire is very worn while the inside is much less worn. More

They were very good and respectful! They were on time and wasted no time getting my vehicle completed. They were on time and wasted no time getting my vehicle completed. More

Everybody was very knowledgeable and very friendly. Service was done quickly and efficient. Thanks for your service Diehl of Massillon!! Service was done quickly and efficient. Thanks for your service Diehl of Massillon!! More