Diehl Kia of Massillon

Awesome This is the third Kia we have bought from Waikim Kia and we loved the friendly, helpful, and knowledgeable customer service crew. Their willingness to This is the third Kia we have bought from Waikim Kia and we loved the friendly, helpful, and knowledgeable customer service crew. Their willingness to go the extra mile for us was appreciated a great deal. We would highly recommend this dealership to anyone, and plan on doing so in the future. More

Honest, fair, no-nonsense and professional My wife and I have been fans of the style, value and exceptional warranty of the Hyndai and Kia vehicles for many years. We noticed the style of the n My wife and I have been fans of the style, value and exceptional warranty of the Hyndai and Kia vehicles for many years. We noticed the style of the new Sportage and decided to consider it for our next vehicle. After visiting 3 Kia dealers, we were impressed by the sales and management staff at Waikem over other dealers closer to our area. Jon Ransom was our sales consultant and gave us a very pleasurable buying experience. He also helped us set up the special electronic features of our new Sportage. The set up along with the efficiency of the entire sales process allowed us to enjoy the experience and start our Kia driving experience surprisingly quickly. Thanks also to Bill Ewing for initial pricing and who impressed us at our early phone contact, and Kia manager Chris and Carolyn who started us off with Internet pricing and questions. We look forward to dealing with you all in the future! More

Would recommend to family and friends We were very pleased with Waikem Kia and would recommend to our family and friends. They were very professional and friendly and went out of their way We were very pleased with Waikem Kia and would recommend to our family and friends. They were very professional and friendly and went out of their way to answer all our questions. I faxed a page of questions to our salesman because I could not call him at that time and faxed he faxed answers back quickly. We found the perfect car and as older car buyers, he walked us thru all the newest gadgets and how to work everything. We are very grateful and would return. More

Sales Staff The Wakiem Auto Family is always my go to dealership for my vehicle needs. The sales and service staff are extremely friendly and very knowledgeable. The Wakiem Auto Family is always my go to dealership for my vehicle needs. The sales and service staff are extremely friendly and very knowledgeable. I would highly recommend contacting Olivia or any other sals staff at Wakiem for any of your vehicle needs/wants. More

Mike Evans and the Waikem Kia Personnel are Outstanding! Mike Evans did a great job of getting me the 2016 Kia lease that I wanted at the price I wanted to pay. Mike took his time and explained all the tekki Mike Evans did a great job of getting me the 2016 Kia lease that I wanted at the price I wanted to pay. Mike took his time and explained all the tekkie stuff that goes into the new Kia as will as all of the other excellent features on my new car. Since I have experienced the excellent service department for many years, it is good to know that the sales and financing branches of Waikem Kia are excellent, as well. I will definitely be coming back to Waikem and Mike Evans the next time I am ready to lease a car! More

Amazing staff Mike Evans and Chris Campian are the best! I would recommend this dealership to anyone. They always make the car buyer process so much better than any Mike Evans and Chris Campian are the best! I would recommend this dealership to anyone. They always make the car buyer process so much better than any other dealership, no pressure and no run around. This is the 2nd time we have bought a vehicle from them and will definitely be back. They went out of their way to get us what we wanted!! More

been waiting for 40 days I have never been treated with such service and lack of caring. Took my 09 kio to them for a rust concern and pictures were taken . emails sent and st I have never been treated with such service and lack of caring. Took my 09 kio to them for a rust concern and pictures were taken . emails sent and still no responce. i have even offered to pay cash but i am still waiting. More

Good people! Dealt with Jerry. Excellent gentleman. Did an outstanding job of making me comfortable with the purchasing process. No excessive pressure and very Dealt with Jerry. Excellent gentleman. Did an outstanding job of making me comfortable with the purchasing process. No excessive pressure and very straightforward. Also my kudos to Caroloyn for her service. More

Great Dealership!!! I can't say enough about this dealership. Chris, Cameron, Tammy and Robby were great to work with. There was absolutely no switch and bait, no well, I can't say enough about this dealership. Chris, Cameron, Tammy and Robby were great to work with. There was absolutely no switch and bait, no well, " I'm sorry you need more money down", etc. What they told me on the telephone was exactly what took place. It was a very smooth transaction. I will make sure I tell everyone about my experience and push them towards this dealership. I use to sell cars and even my dealership wasn't this smooth. It actually was a pleasure being there. I also was able to get my car right then at the same time I was there. I didn't have to keep going back. Yeah!!! I really appreciate the telephone call from Tammy to confirm my appointment. This is what started my good experience. I went to a different dealership on Monday and what a nightmare. I was told over the phone they would match another dealer's price and when I went to the dealership I wasted 1 1/2 hours of my time, the salesman's time and to boot I drove 1 hour to get there and ended up leaving yelling at the finance person because they now wanted $6,000.00 down. I'm not afraid to say it was Bill Doherty Kia in Medina, Ohio. Please don't anyone go there, you will be so sorry. I did think that there was a $400.00 rebate that I didn't get and I was charged exactly the sticker price which usually a dealership will either deduct some monies off or will give something in return such as mud flaps, spare tire, etc. My fault for not mentioning it. I love driving my car and I wish I would have been able to get the yellow color without upgrading to the next Kia but the silver color was my second choice and I am happy. I wish everyone at Waikem a very happy life. More

Great Service I love the new Optima. Jon Ransom makes buying a new car easy. Great service and in my opinion i would highly recomended this dealership. I love the new Optima. Jon Ransom makes buying a new car easy. Great service and in my opinion i would highly recomended this dealership. More