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Diehl Kia of Massillon

Massillon, OH

4.4
477 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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477 Reviews of Diehl Kia of Massillon

October 05, 2024

The service was great and very quick. I would definitely recommend Diehl Kia to anyone in the market for a car. More

by Yvcadav29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
October 04, 2024

After repair requested additional information on recalled software updates and staff appeared indifferent and acted as though they had no knowledge of the situation. Didn’t even try to address the problem. More

by Rcs224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
October 04, 2024

Staff was great and professional. The best part is they didn't force me to sign an Arbitration Agreement to buy a car More

by canary0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
October 01, 2024

The staff was very helpful and I was in and out quickly. I even had a recall fixed More

by lapage0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
September 29, 2024

Service center was difficult to identify… not labeled. No clear identification or direction for first time customers More

by Renee5103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
September 29, 2024

We know for sure our car was damaged in the service garage and after going in twice, calling everyday for two weeks, we have gotten no response. We will never be returning and taking our business to a More

by evansma.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
September 28, 2024

Molly was very thorough and outright and honest about what needed done to my vehicle it's been an amazing experience. More

by ericburkhalter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula
September 27, 2024

i’m so very happy and thankful for your help with the situation appreciate you so much More

by maleysharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie was awesome , Donnie Gutherie
September 27, 2024

Everyone was so friendly and the process was easy. I will definitely come back here for my next oil change. More

by kelly_celeste07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
September 22, 2024

Best car buying experience I've ever had! Highly recommend my salesman Keo to anyone looking to buy a car. More

by tbeeching22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keo
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