Diehl Kia of Massillon

They took great care of me and my car! I was nervous and was made to feel completely at ease. Thank you! I was nervous and was made to feel completely at ease. Thank you! More

They Cancelled last minute. Previous 4 attempted fixes did not work. Recommend a different dealer! Previous 4 attempted fixes did not work. Recommend a different dealer! More

Our salesperson Jason was knowledgeable and friendly. Offered other cars when our first choice was not available Offered other cars when our first choice was not available More

Drop off was seamless. They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would b They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would be ready the following afternoon and it was. Was able to prepay online without issue and pick up my car promptly after work. Was one of the better experiences I’ve had having work done on any car. More

Excellent service ! !! Very pleased how good the service was and how fast to get it done !! Very pleased how good the service was and how fast to get it done More

Very friendly, knowledgeable staff. Had my first oil change and they explained everything to me and gave me a free car wash coupon in the end. Had my first oil change and they explained everything to me and gave me a free car wash coupon in the end. More

I was looking at a vehicle and they were very helpful in making a deal happen. They all stayed an hour and a half later than normal to accommodate my purchase. Overall a very good experience. making a deal happen. They all stayed an hour and a half later than normal to accommodate my purchase. Overall a very good experience. More

I'm dealing with a warranty issue that I was dreading but Molly has been awesome. She has been so kind and and helpful, not to mention knowledgeable. She's a real asset to your business. but Molly has been awesome. She has been so kind and and helpful, not to mention knowledgeable. She's a real asset to your business. More

We were greeted within the first few minutes of our arrival. The Salesman was knowledgeable of the model we were interested in and extremely helpful. arrival. The Salesman was knowledgeable of the model we were interested in and extremely helpful. More

Lack of communication from all parties. I got more interest in my repair from Kia Customer service. I got more interest in my repair from Kia Customer service. More