Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Kia of Massillon
Massillon, OH
458 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 458 reviews
Verified Customer
October 24, 2024
Drop off was seamless. They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would b They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would be ready the following afternoon and it was. Was able to prepay online without issue and pick up my car promptly after work. Was one of the better experiences I’ve had having work done on any car. More
by kbyerly
Employees Worked With
October 24, 2024
Our salesperson Jason was knowledgeable and friendly. Offered other cars when our first choice was not available Offered other cars when our first choice was not available More
by nelson10275
October 24, 2024
They Cancelled last minute. Previous 4 attempted fixes did not work. Recommend a different dealer! Previous 4 attempted fixes did not work. Recommend a different dealer! More
by BrentYarnell
Employees Worked With
October 23, 2024
I was looking at a vehicle and they were very helpful in making a deal happen. They all stayed an hour and a half later than normal to accommodate my purchase. Overall a very good experience. making a deal happen. They all stayed an hour and a half later than normal to accommodate my purchase. Overall a very good experience. More
by brevinweaver
Employees Worked With
Jason
October 23, 2024
Excellent service ! !! Very pleased how good the service was and how fast to get it done !! Very pleased how good the service was and how fast to get it done More
by travisgretch4ever
Employees Worked With
October 23, 2024
Very friendly, knowledgeable staff. Had my first oil change and they explained everything to me and gave me a free car wash coupon in the end. Had my first oil change and they explained everything to me and gave me a free car wash coupon in the end. More
by allisondorak
Employees Worked With
October 22, 2024
I'm dealing with a warranty issue that I was dreading but Molly has been awesome. She has been so kind and and helpful, not to mention knowledgeable. She's a real asset to your business. but Molly has been awesome. She has been so kind and and helpful, not to mention knowledgeable. She's a real asset to your business. More
by deswinderman
Employees Worked With
Sales
October 16, 2024
We were greeted within the first few minutes of our arrival. The Salesman was knowledgeable of the model we were interested in and extremely helpful. arrival. The Salesman was knowledgeable of the model we were interested in and extremely helpful. More
by dtroyer1
Employees Worked With
October 15, 2024
Lack of communication from all parties. I got more interest in my repair from Kia Customer service. I got more interest in my repair from Kia Customer service. More
by claytonserviceco
